Housing Support/GRH Case Manager

Essential Functions

• Provide short- and long-term, strength-based, person-centered, and holistic case management for adult participants.
  • Develop and implement individualized service plans, monitor progress, and support participants in achieving goals related to housing, employment, and self-sufficiency.
• Maintain accurate and up-to-date participant records in case files and databases.
  • Ensure all case notes, assessments, and progress updates are documented in a timely and compliant manner.
• Recruit eligible participants for housing programs through outreach and referrals.
  • Promote social services and corps programs to increase engagement and accessibility.
• Support and promote The Salvation Army and HLC initiatives by collaborating with colleagues and participating in community events, forums, and outreach activities.
  • Facilitate individual and group educational sessions.
  • Contribute to the maintenance of a catalog of local community resources and service providers to support participant success.

Requirements

• Bachelor’s degree in a relevant field; a combination of education and experience may be considered in place of a degree.
• State board licensure is required if the degree is in social work.
• Previous experience in social services is required.
• Experience with long-term case management is preferred.
• Must successfully pass all required background checks.
• A valid driver’s license is preferred, and candidates must meet the MVR requirements.

Competencies

• Strong interpersonal and communication skills with the ability to engage effectively with diverse populations.
• Demonstrates integrity, professionalism, and discretion when handling confidential information.
• Highly organized with strong attention to detail.
• Proficient in Microsoft Office, databases, and general PC use.

Working Conditions

• Variety of work, sitting approximately 50% of the time with some prolonged standing, walking, and bending.
• Must be able to lift to 20 pounds occasionally.
• Work is conducted in a professional setting and is not eligible for hybrid, remote-friendly work arrangement.
• Requires clear and effective communication with colleagues, participants, and community members.

Driving/Travel Requirements

• If approved, drive agency or personal vehicle locally to support the mission.