Housing Specialist - WHRC

Job Duties & Responsibilities

• Covers housing services and placements for clients, including housing search assistance, lease negotiations, and retention activities.
• Maintains collaborative relationships with landlords, property owners, and community partners to support housing opportunities.
• Aids clients in overcoming barriers to housing stability through advocacy, resource coordination, education, and referrals.
• Collaborates with case managers and multidisciplinary teams to achieve successful housing placement and retention outcomes.
• Maintains accurate records and ensures timely data entry, reporting, and documentation.
• Meets regularly with supervisors to discuss housing outcomes, program performance, compliance requirements, and client-related concerns.

Program Specific Duties

• Conducts housing readiness assessments and assists clients in securing permanent housing.
• Facilitates housing-focused educational sessions and supports clients in obtaining required documentation and participating in coordinated access processes.
• Encourages client participation in housing stabilization and case management activities.
• Collaborates with shelter staff to support successful transitions from emergency shelter to permanent housing.
• Builds relationships with senior living, assisted living, and other housing providers to expand housing options for eligible clients.

Education & Experience Requirements

• Bachelor's degree in Human Services, Social Work, Sociology, Psychology, or a related field.
• Two (2) years of experience in housing services, social services, case management, property management, community services, or work with vulnerable populations.
• Experience working with affordable housing, HUD-funded programs, homelessness services, supportive housing, or related housing programs preferred.

Required Skills & Abilities

• Demonstrates outstanding interpersonal skills, maintaining a courteous, professional demeanor while interacting with staff, clients, visitors, property owners, and managers.
• Displays excellent verbal and written communication skills, ensuring clarity and effectiveness in all interactions.
• Shows excellent organizational skills and meticulous attention to detail, ensuring accuracy and efficiency.
• Demonstrates accountability by working independently, requiring minimal direction or supervision.
• Requires proficiency in using computer systems and software to perform job functions, including basic Windows PC, web browsing, and Microsoft Outlook.
• Knowledge of other Microsoft Office applications, such as Word, Excel, PowerPoint, Teams, and OneDrive is preferred.

Physical Requirements & Work Environment

• No remote or hybrid work availability based on core and essential functions of the position.
• Flexibility may be required to work beyond standard hours, including weekends and holidays, as needed.
• Must be accessible and responsive by phone during scheduled work hours and return calls promptly.
• Moves about to accomplish tasks or transitioning between different work sites, which may involve walking, standing, or traveling to various locations as required by the role.
• Adjusts or moves objects up to 20 pounds in all directions, which may include lifting, carrying, pushing, pulling, or repositioning items as necessary to perform job duties.
• Engages in communication with others to exchange information, which may involve speaking, listening, writing, or using electronic communication methods to ensure clear and effective understanding.
• Repetitive motions involving the wrists, hands, and/or fingers, including tasks such as typing, data entry, or handling small objects.
• Assesses the accuracy, neatness, and completeness of assigned work to ensure it meets quality standards and adheres to established guidelines.
• Hearing and vision abilities, with or without correction, sufficient to drive safely and effectively observe and communicate with others.
• Driving a personal vehicle is required for this position. Driver must be at least 21 years of age, with a minimum of 2 years of driving experience, and a valid driver’s license issued by the state of residence.
• There can be no state issued restrictions on the licenses that would impede drivers’ ability to operate the vehicle as required by the Agency, and there must not be more than three (3) points on their driving record.

Benefits

• Health/Dental/Vision
• Vacation/sick/holiday pay
• 403(b) Retirement Plan with a discretionary employer contribution
• Tuition Advancement
• Paid Parental Leave

About the Role

Catholic Charities of Baltimore, Weinberg Housing and Resource Center is seeking a Housing Specialist to coordinate and manage housing placement, leasing, housing stability, and community resource services to ensure safe, stable, and quality housing opportunities for individuals and families. The position supports clients through housing readiness activities, housing search and placement, lease administration, landlord engagement, property compliance activities, and housing retention services. The Housing Specialist delivers services in a manner consistent with the organization's mission, values, policies, and procedures while promoting positive relationships with clients, landlords, community partners, and service providers.

Schedule

The work schedule is Monday- Friday 9 AM - 5 PM.

Pay

The salary is $25 per hour.