Housing Specialist

We are looking for a detail-oriented individual with experience in the Affordable Housing industry to perform administrative operations for a nonprofit organization in New Orleans, Louisiana. This contract to permanent opportunity is ideal for someone who can coordinate information, communicate effectively with staff and vendors, and keep multiple priorities organized in a fast-paced environment. The person in this role will help strengthen day-to-day Housing Specialist activities through strong customer service, documentation, and follow-through.

Responsibilities:

• Coordinate LIHTC activities by preparing requests, following up with tenants, monitoring eligibility status, and helping maintain policy compliance.
• Provide administrative support for departmental initiatives by organizing records, tracking milestones, and assisting with communication among internal stakeholders and external partners.
• Maintain strong communication ensuring updates are accurate, timely, and well presented.
• Create, submit, and monitor service tickets while keeping clear records and providing status updates to employees as issues move toward resolution.
• Serve as a point of contact between the property, tenant and case management team and agency staff, helping ensure inquiries are handled appropriately and responses are communicated promptly.
• Prepare reports, correspondence, and other business documents using Microsoft Office applications to support departmental operations.
• Manage email communication, scheduling needs, and routine administrative coordination to help the department stay organized and responsive.
• Assist with phone coverage and information gathering by handling inbound and outbound calls with accuracy and care.

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- New Orleans, LA
- onsite
- Temporary to Hire
- 18 - 20 USD / Hourly
-

We are looking for a detail-oriented individual with experience in the Affordable Housing industry to perform administrative operations for a nonprofit organization in New Orleans, Louisiana. This contract to permanent opportunity is ideal for someone who can coordinate information, communicate effectively with staff and vendors, and keep multiple priorities organized in a fast-paced environment. The person in this role will help strengthen day-to-day Housing Specialist activities through strong customer service, documentation, and follow-through.

Responsibilities:

• Coordinate LIHTC activities by preparing requests, following up with tenants, monitoring eligibility status, and helping maintain policy compliance.
• Provide administrative support for departmental initiatives by organizing records, tracking milestones, and assisting with communication among internal stakeholders and external partners.
• Maintain strong communication ensuring updates are accurate, timely, and well presented.
• Create, submit, and monitor service tickets while keeping clear records and providing status updates to employees as issues move toward resolution.
• Serve as a point of contact between the property, tenant and case management team and agency staff, helping ensure inquiries are handled appropriately and responses are communicated promptly.
• Prepare reports, correspondence, and other business documents using Microsoft Office applications to support departmental operations.
• Manage email communication, scheduling needs, and routine administrative coordination to help the department stay organized and responsive.
• Assist with phone coverage and information gathering by handling inbound and outbound calls with accuracy and care.