Housing Specialist

About the role

Join Quadel as a Housing Specialist! 🏡✨ Want a job where your work actually makes a difference? At Quadel, we help families and communities access safe, affordable housing and we need motivated people like you to make it happen.

Responsibilities

• Process applications and check eligibility for housing programs
• Help with re-certifications, rent adjustments, moves, and more
• Keep participant files organized and assist the public with questions
• Learn the ins and outs of federal housing programs (HUD rules included!)
• Coordinate with teammates, supervisors, and other departments to keep things running smoothly

Qualifications

• Must have a high school diploma or equivalent
• Must obtain Housing Choice Voucher (HCV) Specialist certification within one year of hire
• Two years of experience in public-facing or customer service roles.
• Accounting, mortgage processing, or direct customer service experience is a plus.
• Experience beyond the minimum may substitute for part of the educational requirement
• Knowledge of HCV program requirements, policies, or procedures is preferred

Skills

• Strong computer skills
• Excellent organizational, analytical, and math skills

Benefits

• Hands-on experience with housing programs
• Training and support to earn your HCV Specialist certification
• Be part of a mission-driven, supportive team making a real impact in communities

This is a federal contractor role—pre-employment drug screening required. Reasonable accommodations will be provided to enable individuals with disabilities to perform essential functions.