Housing Specialist

Classification: Non‑Exempt | Reports to: Team Leader & Director of Social Services | Location: Bronx, NY | Status & Hours: Full‑time position with one evening/late shift (11 AM – 7 PM) and weekend coverage; schedule may change based on operational needs.

About the Role

Lantern Community Services is seeking an experienced Housing Specialist to support clients in securing permanent housing and achieving greater self‑sufficiency. The specialist works as part of an interdisciplinary team, collaborating closely with shelter and case‑management staff to guide clients through the housing placement process, including orientation, apartment searches, interviews, applications, and move‑out assistance.

Responsibilities

• Conduct housing intake and assessment interviews for new clients.
• Ensure compliance with DHS timelines for permanent housing placement.
• Complete housing components of service and independent‑living plans, updating as needed.
• Support Case Managers with HRA‑2010E applications and required documentation.
• Prepare housing reports and collect statistical and demographic data for funders.
• Facilitate client workshops on the housing process, budgeting, credit education, and skills needed to secure and maintain housing.
• Develop housing resources and educate clients on available subsidies, vouchers, and benefits.
• Escort clients to apartment viewings, housing‑related appointments, and lease signings.
• Support clients through move‑out and transition, including applications for one‑shot deals and moving assistance.
• Document all housing‑related counseling, referrals, escorts, and discharge‑planning activities.
• Participate in housing meetings, case conferences, staff meetings, and required trainings.
• Perform other related duties as assigned.

Requirements

• High School Diploma, HSE, or GED required.
• Minimum of two (2) years of experience related to housing application and placement.
• Experience working with individuals experiencing homelessness, mental illness, substance‑use disorders, and/or low‑income populations.
• Strong relationship‑building, communication, and organizational skills.
• Proficiency with computers, including Microsoft Word and Excel.
• Ability to work evening and/or weekend shifts on a rotating schedule.
• Prior experience working in a homeless shelter preferred.
• Knowledge of mental health, substance‑use, and homelessness service systems.
• Bilingual proficiency in English and Spanish preferred.

Work Environment

This position operates in a shelter environment serving a population that may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses.

Physical Demands

The employee is regularly required to stand, walk, sit, stoop, climb stairs, and/or kneel. Occasionally, the employee may need to lift or move up to 10 pounds.

Schedule

Full‑time position with one evening/late shift (11 AM – 7 PM) and weekend coverage; schedule may be adjusted based on site and agency operational needs.