Housing Rights Worker

Job Reference shelter/TP/1712/193 Apply for this job Number Of Positions 2 Contract Type Fixed Term Contract Details Both posts are fixed term until 31st August 2027 Salary Grade 3 - £32,585 per annum pro rata Working Hours 35 Location: Manchester - Watson St Hub Closing Date 23/09/2026 Job Category Housing Advice Region / Division Shelter Directorate Services - Community Services, National Services and TOAS Job Introduction Location: Manchester Hub – Watson Street Salary: Grade 3 - £32,585 per annum pro rata Hours: 2 x full time – 35 hour per week Contracts: Both posts are fixed term until 31st August 2027 Closing date: Wednesday 23rd September 2026 at 11:30pm Are you a compassionate, proactive and collaborative individual, with experience in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be making a real difference to people affected by the housing emergency. About The Role Shelter Manchester are recruiting two Housing Rights Workers, as part of our @Home Service, to undertake preventative work with families at risk of homelessness, so that they can sustain a safe and secure home. Your role will be to deliver high quality housing advice and advocacy in school settings to families at risk of becoming homeless and experiencing housing issues. You will plan and deliver holistic casework to families and support them to resolve their housing situation, as well as recording quantitative and qualitative data to evidence the impact of these interventions. You will work within school and community settings to deliver rights awareness workshops to improve professional’s knowledge of local housing issues and raise awareness of housing rights About You You will have the ability to engage and work collaboratively with individuals, communities and a variety of stakeholders, including running group workshops and presentations. You have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy, with the ability to progress to specialist level knowledge. Essential to the role will be good time management, carrying out casework related interviews, maintaining detailed case records and offering advice and support to clients to inform their decisions. Benefits In return we offer a competitive salary as well as a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About The Team You will be part of an existing multi-disciplinary team that offers housing and homelessness advice and support across Greater Manchester. It consists of a solicitor led legal team providing advice and representation, and an advice service providing advice, support and guided self-help to people with housing, debt or welfare benefit issues. There is also a committed and skilled team of volunteers that offer peer support, mentoring and more general volunteering adding significant value to our core service offer. About Shelter Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. How To Apply Please submit your work history and a supporting statement with responses to the three 'About You' points outlined below. The supporting statement should be no more than 1500 words in total. Knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledgeAbility to listen to, engage and work with individuals and communitiesExperience of delivering and/or ability to deliver group workshops and presentations Please Provide Specific Examples Following The STAR Format And Ensure You Demonstrate How You Address The Behaviour Below Throughout Your Responses We prioritise diversity and have an inclusive and open mindset Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Attached Documents Job Description - Housing Rights Workers x 2 @Home - Manchester - September 2026.docx Apply for this job