Housing Placement TL - Detroit, MI

About the role

The Housing Placement Team Lead at Samaritas plays a crucial role in helping refugees and vulnerable populations secure safe, stable housing. This position involves leading a team of housing professionals and providing direct, strength-based housing placement services to clients.

Responsibilities

• Provide daily direction and support to housing staff, ensuring quality and compliance
• Maintain and communicate program policies, procedures, and expectations
• Support staff development through coaching, consultation, and case guidance
• Participate in team meetings and contribute to program improvement efforts
• Aid in complex or escalated client situations
• Provide direct, strength-based housing placement services to assigned clients
• Carefully coordinate referrals, placements, and required documentation in line with program standards
• Support clients through education, advocacy, and engagement to promote long-term stability
• Build and maintain relationships with landlords, property managers, and community organizations
• Identify housing opportunities and expand available resources for clients
• Represent the program at community meetings, outreach events, and partner engagements
• Aid in managing donated household goods inventory and tracking systems
• Support rental assistance processes, including vouchers and documentation
• Maintain accurate data and complete required reports and performance tracking

Requirements

• Minimum of 2 years of experience in human or community services
• Experience working with refugees, asylees, or vulnerable populations
• 1 to 3 years of leadership or supervisory experience
• Bachelor’s degree in Social Work, Psychology, or related human services field preferred
• Bilingual in Dari or Pashto strongly preferred
• Valid driver’s license with good driving record
• Reliable personal transportation and proof of insurance
• Flexibility to work extended hours as needed

Qualifications

• Strong leadership and team support skills
• Knowledge of housing resources, case management, and community services
• Excellent communication and relationship-building skills
• Commitment to culturally responsive and strength-based service delivery