Housing Operations Manager

Primary Responsibilities

• Oversees housing assignments, billing processes, software administration, student communications, and access management.
• Ensures operational efficiency, data integrity, and exceptional customer service.
• Serves as a central resource within Student Housing.
• Manages housing assignments, contracts, and housing applications.
• Collaborates with campus partners to manage housing processes, support student success, and maintain accurate housing records and financial transactions.
• Affords occupancy management, recruitment initiatives, departmental communications, and the supervision and training of student employees.
• Serve as the Student Housing representative at orientations and admissions events.
• Assists with other duties as assigned.

Required Qualifications

• HS/GED or Associate's Degree.
• 0-1 years of experience in student housing, residential housing or program administration/operations.
• Working knowledge of student housing management systems, such as StarRez.
• Proficient in Microsoft Office Suite.
• Strong verbal and written communication skills.
• Ability to work independently and prioritize tasks.
• Maintain confidential information.
• Some weekend and evening work may be required during peak periods.

Benefits

• Free tuition through Purdue University Global.
• Fee remission for a traditional Purdue degree for yourself, your spouse, and your child(ren).
• Insurance starts on first day of employment.
• Generous Paid Time Off – additional PTO in December.
• Additional benefit information available at: https://www.purdue.edu/hr/benewell/

Additional Information

• Purdue will not sponsor employment authorization for this position.
• Resumes and cover letters that contain portraits or personal information will not be reviewed by the hiring committee.
• A background check and misconduct check will be required for employment in this position.

Additional Information

• Purdue Fort Wayne is an EEO/AA.
• FLSA Status Exempt.