Housing Occupancy Operations Manager

About the role

The Occupancy Operations Manager at the University of Oklahoma supervises the housing occupancy team and is responsible for the day-to-day and long-term coordination of occupancy management for a 7,000-bed housing operation, including room assignments, student billing, and workflow design.

Responsibilities

• Supervise the housing occupancy team
• Manage complex protocols and timelines for room assignments, student billing, and workflow design
• Ensure accuracy and responsiveness to student needs
• Serve as a key decision-maker and problem-solver in an evolving environment
• Manage intricate processes within the collaborative and supportive Housing Administration leadership structure

Requirements

• Bachelor's degree
• 5 years of experience in customer service, office management, or related field

Qualifications

• Prior higher education student services experience
• Prior supervisory experience
• Prior experience working with data, reports, and enterprise systems
• Prior project management experience

Benefits

• Eligible

Pay

Targeted Salary $50,300 annually, based on experience

Schedule

Monday – Friday, 8:00 a.m. to 5:00 p.m. (may include some weekends)

Travel

May be required