Housing Navigator

Position Summary

Under the direction of the Youth Housing Services Manager, the Housing Navigator is responsible for providing housing navigation, outreach, housing placement, and crisis intervention for transitional-age youth (18-24 years old) participating in The Center's LGBTQ Safe STAY Program.

Primary Roles & Responsibilities

• Client Support:
• Conduct assessments with clients experiencing housing instability, including Transitional Age Youth Vulnerability Index-Service Prioritization Decision Assistance Tool (TAY VI-SPDAT).
• Aid clients with applications, eligibility documentation, and other housing-related activities.
• Provide ongoing support to clients and accompany them to housing appointments as needed.
• Provide education to clients related to housing, leasing, and tenant rights and responsibilities.
• Guide clients in accessing external services that support their health and well-being.
• Record Management and Reporting:
• Maintain accurate documentation of client goals and needs, individualized housing plans, and service entries into internal data systems.
• Enter program data and outcomes into the region's Homeless Management Information System (HMIS) to adhere to grant and contract compliance.
• Document thorough case notes that accurately reflect client progress toward individualized housing goals.
• Aid in the completion of monthly narrative reports for funder reports.
• Housing Operator Engagement:
• Build and maintain relationships with housing providers.
• Attend housing provider collaborative networking meetings and help identify new housing opportunities for clients.

Required Qualifications

• Education and/or Experience: 2 years of experience providing housing-related services to LGBTQ youth, people living with HIV, or marginalized groups of individuals.
• Language Skills: Fluency in English required.
• Computer/Office Equipment Skills: Must be comfortable working in PC/Windows-based environments.
• Other Qualifications: Demonstrated ability to manage multiple tasks with shifting priorities; demonstrated competence in working with diverse populations; demonstrated competence in using strength-based, trauma-informed, and positive youth development approaches in service delivery; reliable transportation, a valid driver's license, and auto insurance.

Preferred Qualifications

• Education and/or Experience: 1-2 years of experience working with people experiencing homelessness, foster care, and juvenile dependency systems.
• Language Skills: Fluency in Spanish is highly preferred.
• Other Qualifications: Experience managing crises and implementing crisis interventions.

Compensation & Benefits

• Compensation: The pay range for this position is $23.00 - $24.00 per hour and is commensurate with experience. This is a Full-Time, Regular Non-Exempt position. Staff may be required to work weekends and holidays as needed for staff coverage.
• Benefits: The CENTER offers a robust benefits package, inclusive of Competitive Pay Scales, 401(k) Retirement Plan (with company match), Full Medical, Dental, Vision, and Chiropractic Health Coverage, Out-of-Pocket Optional Coverage for Spouses, Domestic Partners, and Dependent Children, Full-time and Part-Time Schedules, Generous Vacation and Holiday Benefits, Professional Training & Development Experiences, Opportunities for Promotion & Advancement.

Equal Opportunity Employer

The San Diego LGBTQ Community Center is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.