Housing Manager

About the role

Under the guidance of the Chief Executive Officer, the VF Housing Manager ensures that all properties are rented, in compliance, and properly maintained. With a strong focus on tenant satisfaction and operational excellence, the VF Housing Manager plays a crucial role in coordinating the day-to-day operations of the VF Housing management team and coordinates compliance and training activities with Executive Director of VF Housing Development.

Responsibilities

VF Housing Management

• Ensure Tenant Income Certifications (TICs) completed in a timely manner for all move ins, move outs, and annual requirements.
• Complete interim work required to prepare for upcoming certifications.
• Collaborate with VF Housing staff on referrals and waiting list/potential tenants.
• Assist with interviewing and verification of applicants.
• Participate in rental agreement, rules, utilities confirmation, and leases.
• All activities in compliance with Fair Housing, IFA, HUD and other regulatory requirements.

VF Housing Tenant Support

• Answer VF Housing phones during office hours (after hours handled by maintenance).
• Provide courteous and helpful assistance to tenants as requested during office hours.
• Develop and maintain a positive working relationship with tenants.

VF Housing Compliance

• Complete reports due to IFA before the deadline.
• Ensure housing units comply with city and state regulations, permits, and licensing requirements.
• Maintain required tenant files.
• Maintain compliance with IFA/HUD/HOME/LIHTC/MHEG.

Requirements

• 2-year degree in Business, Bookkeeping, or equivalent education/experience required.
• 5 years of Low Income Housing Tax Credit Property Management experience strongly preferred.
• Excellent communication skills, both written and verbal, required.
• Excellent computer skills, including Microsoft Office, MS Word, MS Excel & property management software strongly preferred.
• Ability to work independently on multiple projects.
• Valid driver's license.
• Ability to pass a pre-employment physical and drug screen.

Benefits

• Group Health, Dental and Vision insurance (UMR Healthcare, Delta dental and vision insurance).
• Employer paid life Insurance, AD&D, LTD through Mutual of Omaha.
• Supplemental life insurance, short term disability available.
• 401(k) with employer contribution & matching: employer contribution 3% of annual salary, vested day one; employer matching 25% of every dollar put in by the employee, up to 6%.
• Tuition Reimbursement & Loan Repayment Program (eligible after one year of service for every employee, full-time or part-time).
• Supplemental Critical Illness and Accident Coverage through MetLife.
• Paid time off: nine paid holidays per year; nine paid sick days per year accrued on a payroll basis; 2 weeks of vacation accrued on a payroll basis.
• Vera French Day.