Housing Eligibility Specialist

We need to output HTML fragment with sections only if content present. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to parse the posting. The posting includes Summary (intro) and Essential Job Functions (list of duties). Also includes required qualifications: high school diploma or GED required; Associate's Degree preferred; 2-3 years experience with Housing Choice Voucher program preferred; one to two years experience with mental health population preferred. Also includes mission/vision statements (maybe About the role?). Also includes EEO boilerplate (should be removed). No explicit Benefits, Pay, Schedule sections. So we should not create those headings. We need to include About the role (maybe summary/mission). Responsibilities (essential job functions). Requirements (maybe required qualifications). Qualifications (preferred qualifications). Skills (maybe math skills, communication, etc). We need to decide what content goes where. We must preserve all substantive information, not invent or summarize away detail. So we need to keep the details exactly as given, but we can format into lists. We must not repeat job title as heading. Not include Job ID etc. We must remove boilerplate: EEO, equal opportunity, etc. Also navigation, cookie, legal, scam-warning, duplicated lines. The posting includes "Equal Employment Opportunity ..." which we should remove. Also mission/vision statements maybe considered About the role? They are substantive; we can keep them under About the role. We need to decide sections: - About the role: could include Summary paragraph and mission/vision statements. - Responsibilities: list of essential job functions (the bullet-like sentences). We'll turn each sentence into

. - Requirements: required qualifications: "A high school diploma or GED is required." - Qualifications: preferred qualifications: "An Associate's Degree in Social Services or related field is preferred. 2-3 years of work experience with the Housing Choice Voucher program or other housing assistance program is also preferred. One to two years of experience working with the mental health population is preferred." - Skills: maybe "Use basic math skills to analyze information on client documentation such as paystubs and Social Security benefit letters." Also maybe "Navigate and problem solve issues in software systems used." Also "Communicates through OnBase..." etc. But many of those are responsibilities. However we can extract skills like basic math skills, communication, software navigation, etc. But we must not invent details; we can include those statements as skills if they appear. The posting includes "Use basic math skills to analyze information on client documentation such as paystubs and Social Security benefit letters." That's a skill. Also "Navigate and problem solve issues in software systems used." That's a skill. Also "Communicates through OnBase..." maybe responsibility. But we can keep as skill if we want. However we must not create thin sections; better to combine skills into Responsibilities? But we need to follow instruction: Use sections only when posting has real, specific content for it. The posting does mention skills explicitly (basic math skills, navigate software). So we can create Skills section with those. We must not create Benefits, Pay, Schedule sections because not present. We must not include filler like "commensurate with experience". Not present. Now produce HTML:

About the role

... summary paragraph + mission/vision ...

But we need to ensure we don't duplicate lines. The summary: "The Housing Specialist supports participants in our housing subsidy programs by determining ongoing eligibility for the program, answering client, landlord and case manager's questions regarding our processes, and helping clients to remain on the program to receive assistance with rental subsidy payments." Then mission/vision: "EDEN's mission is to provide housing solutions to people facing the challenges of housing insecurities and homelessness. Vision EDEN recognizes that housing is a basic right of all people, and the first step in helping those vulnerable and disadvantaged transform their lives. We envision, that through our efforts, homelessness will be brief and rare; and every family will have a safe, secure place to call home. We believe housing serves as a foundation to build stable lives, advance independence, and fulfill aspirations." We can combine into one

or multiple

. Probably one

with sentences. Now Responsibilities: list each essential job function. The list is long; we need to preserve all substantive information. We'll break each sentence into

. Ensure we keep the exact wording. Let's extract each essential job function sentence from the text: "Processes applications and approves based on income, disability, homeless status (if applicable) and linkage to supportive services agency, if applicable." "Ensures that clients approved for the program have located a unit within 120 days of approval, if applicable." "Completes and finalizes annual recertifications, interim recertifications, and move recertifications with subsidy program participants in a timely manner and collects appropriate documentation." "Use basic math skills to analyze information on client documentation such as paystubs and Social Security benefit letters." "Assures that household changes (size, income, utilities, etc) made at a time other than recertification are processed timely and appropriate documentation is received and filed." "Processes Request for Lease Approvals consistent with approved time frame, including entering new unit information into EDEN's software system; confirms with landlord that unit information on RFLA is accurate prior to approval, only if needed." "Runs the rent reasonable determination to ensure requested rent is appropriate, only if needed." "Obtains signed lease agreement and processes and finalizes the HAP contract with the landlord to ensure rental assistance payments are made." "Answers questions and refers clients to stability if they are in violation of the program policies, their housing is at risk or they are in the process of moving." "Works with tenant, case manager, landlord, and other community supports to ensure housing stability for tenant." "Communicates through OnBase with the Finance Department to notify it of when to put payments to landlords on hold and when to release payments that have been placed on hold." "Collaborates with the Finance Department on rent and utility questions from landlords and tenants." "Coordinates process for complaint and emergency inspections." "Communicates with participants and their landlords if there is an emergency repair that must be made or if a client must move due to repairs not being made timely." "Works with agencies to arrange needed supports for participants, as necessary." "Handles sensitive communication with social service agencies/landlords/tenants regarding matters pertaining to the application process and matters of ongoing tenancy." "Works cooperatively with the Supervisor and/or Manager of Long or Short-Term Rental Assistance in identifying and resolving participant/program issues." "Responds to participant, landlord, and case manager concerns in a timely manner by phone, in person or through written communication." "Proposes participants for terminations and informs tenants, landlords, and case managers, as necessary." "Maintains tenant files by scanning or uploading required documents into OnBase (completeness, accuracy, timeliness)." "Regularly checks OnBase queues to ensure items are moved through to complete processing and so that older documents are removed." "Navigate and problem solve issues in software systems used." "Finalizes End of Participations in EDEN's software system." "Works with department staff to resolve program issues and implement changes to increase efficiency." "Assists in the completion of reports, as requested." "Maintains waiting list, if applicable." "Enters data into EDEN's software system for HMIS purposes, if applicable." "Contributes to team efforts by assisting with other duties, as assigned." "Management reserves the right to designate specialists to specific caseloads and reassign caseloads as needed." Now Requirements: "A high school diploma or GED is required." Qualifications: "An Associate's Degree in Social Services or related field is preferred. 2-3 years of work experience with the Housing Choice Voucher program or other housing assistance program is also preferred. One to two years of experience working with the mental health population is preferred." Skills: maybe "Use basic math skills to analyze information on client documentation such as paystubs and Social Security benefit letters." and "Navigate and problem solve issues in software systems used." We could also include "Communicates through OnBase..." but that's more responsibility. We'll keep skills limited to those explicit skill statements. Now produce HTML. We must not include any extra text outside HTML fragment. Let's craft:

About the role

The Housing Specialist supports participants in our housing subsidy programs by determining ongoing eligibility for the program, answering client, landlord and case manager's questions regarding our processes, and helping clients to remain on the program to receive assistance with rental subsidy payments. EDEN's mission is to provide housing solutions to people facing the challenges of housing insecurities and homelessness. Vision EDEN recognizes that housing is a basic right of all people, and the first step in helping those vulnerable and disadvantaged transform their lives. We envision, that through our efforts, homelessness will be brief and rare; and every family will have a safe, secure place to call home. We believe housing serves as a foundation to build stable lives, advance independence, and fulfill aspirations.

Responsibilities

• Processes applications and approves based on income, disability, homeless status (if applicable) and linkage to supportive services agency, if applicable.
• Ensures that clients approved for the program have located a unit within 120 days of approval, if applicable.
• Completes and finalizes annual recertifications, interim recertifications, and move recertifications with subsidy program participants in a timely manner and collects appropriate documentation.
• Use basic math skills to analyze information on client documentation such as paystubs and Social Security benefit letters.
• Assures that household changes (size, income, utilities, etc) made at a time other than recertification are processed timely and appropriate documentation is received and filed.
• Processes Request for Lease Approvals consistent with approved time frame, including entering new unit information into EDEN's software system; confirms with landlord that unit information on RFLA is accurate prior to approval, only if needed.
• Runs the rent reasonable determination to ensure requested rent is appropriate, only if needed.
• Obtains signed lease agreement and processes and finalizes the HAP contract with the landlord to ensure rental assistance payments are made.
• Answers questions and refers clients to stability if they are in violation of the program policies, their housing is at risk or they are in the process of moving.
• Works with tenant, case manager, landlord, and other community supports to ensure housing stability for tenant.
• Communicates through OnBase with the Finance Department to notify it of when to put payments to landlords on hold and when to release payments that have been placed on hold.
• Collaborates with the Finance Department on rent and utility questions from landlords and tenants.
• Coordinates process for complaint and emergency inspections.
• Communicates with participants and their landlords if there is an emergency repair that must be made or if a client must move due to repairs not being made timely.
• Works with agencies to arrange needed supports for participants, as necessary.
• Handles sensitive communication with social service agencies/landlords/tenants regarding matters pertaining to the application process and matters of ongoing tenancy.
• Works cooperatively with the Supervisor and/or Manager of Long or Short-Term Rental Assistance in identifying and resolving participant/program issues.
• Responds to participant, landlord, and case manager concerns in a timely manner by phone, in person or through written communication.
• Proposes participants for terminations and informs tenants, landlords, and case managers, as necessary.
• Maintains tenant files by scanning or uploading required documents into OnBase (completeness, accuracy, timeliness).
• Regularly checks OnBase queues to ensure items are moved through to complete processing and