Housing Counselor

About the role

Mission At Syracuse Northeast Community Center (SNCC) we engage, grow, and connect neighbors, supporting them in moving from emergency to self-reliance, health, and wellbeing. NEHDA, an affiliate of SNCC, empowers the Northside community by promoting quality housing, fostering financial security for families, and supporting businesses.

SNCC is an equal-opportunity employer focused on developing a diverse staff to best serve the needs of all neighbors. NEHDA staff are SNCC employees.

Responsibilities

• Connecting renters and landlords with community resources
• Promoting affordable housing, especially in the City of Syracuse
• Counseling around tenant-landlord disputes
• Addressing core housing concerns
• Performing Housing Quality Standards inspections
• Aiding in creating individualized housing action plans
• Identifying eligible participants for rental assistance and supporting applications
• Assisting in Foreclosure Prevention Program
• Connecting participants with other essential supports through referrals
• Providing sustained case management and continued engagement

Requirements

• Support funded programs and services as directed by supervisor(s)
• Work Collaboratively with NEHDA staff and administration to serve the housing needs and refer for additional essential services
• Engage professionally with neighbors, businesses, and others

Qualifications

• Outgoing personality and ability to interact effectively with others required
• Syracuse city resident with strong community connections preferred
• Relevant Education And Experience Preferred
• Strong organization, time-management, and listening skills required
• Collaborative work ethic required
• Multi-lingual, Multicultural Abilities Preferred
• Must have a reliable vehicle for travel within Syracuse and Onondaga County

Skills

• Valid and clean NYS driver's license
• Able to pass criminal and DMV check upon hire

Benefits

• SNCC pays 85% of Individual Excellus Gold Healthcare plan
• SNCC pays 100% Individual Excellus dental plan
• NYS required sick leave
• PTO for first 90 days (1 hr earned every 30 hrs worked); 150 hours PTO annually (prorated) after 90 days of continuous employment
• SNCC 401(k) contribution of 4% and up to 1% match begins date of hire, vests after 1 year of continuous employment