Housing Case Manager - The Project

Responsibilities

• Assists clients with finding and maintaining appropriate housing options.
• Develops and maintains open communication with community partners, landlords, neighborhood groups, and other organizations to build capacity for affordable housing options, coordinate services and provide education about PHC services.
• Manages a housing assistance budget according to grant guidelines.
• Maintains documentation of client contacts, housing goals, progress, and significant occurrences, according to grant guidelines and PHC policies and procedures.
• Collects, records, and reports data related to housing clients.
• Facilitates coordination with other PHC services, including medical, dental, mental health and substance abuse, as well as referrals for services with external agencies, including emergency and crisis services.
• Educates PHC staff about program focus, landlord/tenant issues, housing barriers, and related services.
• Performs other duties as assigned.

Qualifications

• Bachelor’s degree in human services field or equivalent combination of education and experience.
• Minimum of 2 years of experience working with clients who need assistance relating to homelessness, housing, and/or advocacy for underserved populations.
• Excellent customer service skills.
• Effective written and verbal communication skills.
• Proficiency using Microsoft Office applications including Excel and other database applications.
• Problem solving and critical thinking skills.
• Ability to multi-task.
• Demonstrates professionalism with ability to maintain composure in all situations and show empathy.

Pay

Your experience and skills determine your base pay. The hiring range for this position is typically $18.65 - $23.32 per hour. Candidates with extensive work experience related to this position may be considered for additional compensation up to the pay grade maximum of $27.98 per hour.

Benefits

• Generous PTO accrual (equal to 4 weeks at end of 1st year) plus paid holidays.
• Licenses/certifications: Current Mandatory Reporter Training: Child and Dependent Adult Abuse recognized by the Iowa Department of Public Health; Active Chauffer’s license from Iowa Department of Transportation.
• License/certification fee reimbursement.
• Paid time off for continuing education & continuing education reimbursement.
• Tuition reimbursement program.
• 401k with company match.
• Medical insurance - PHC Pays, on average, 80% of medical premiums for all plan types (employee, employee + family, etc.).
• Dental insurance.
• Vision insurance.
• Life & disability insurance.
• Flexible spending & health savings accounts.
• Supplemental accident & critical illness insurance.
• Discounts on pet insurance.

Contact Information

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