Housing | Case Manager - PSH

About the role

Catholic Charities seeks a dedicated Case Navigator to join our compassionate team in the Houston-Galveston area. We are committed to serving our community through a family-friendly organization that invests in its employees.

Responsibilities

• Coordinate and update referral services
• Provide input on complex cases
• Maintain client files according to agency policies
• Input client information into a designated database
• Gather and report program metrics
• Assess families and individuals for strengths and barriers, including employment, behavioral health, criminal history, and substance use
• Refer households to appropriate levels of housing and rental assistance
• Absorb caseloads of families and individuals, including home-based case management
• Document case management services precisely and accurately, including client files and entries into the program databases
• Coordinate with various outside providers to meet client needs and avoid duplication of services
• Provide community resource referrals for clients
• Perform other duties as assigned

Qualifications

• Bachelor degree in social work, psychology, or related field required
• One year of experience in working with homeless populations, including individuals with mental health challenges
• One year of experience in case management, supportive housing, or homelessness services
• Valid Texas Driver's License

Skills and Assets

• Experience conducting outreach and presentations
• Flexible and effective team player, adaptable to changes and busy workplace environments
• Knowledge and experience with housing issues and available resources
• Excellent organizational skills and self-motivation
• Excellent written/verbal communication and interpersonal skills
• Computer literate - experience with MS Office Suite (Word, Excel, Outlook) and internet
• Ability to work under pressure, manage multiple priorities, and meet deadlines
• Ability to identify key issues in problem-solving and implement effective and creative solutions

Pay

Negotiable based on experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate the needs of the community.

Benefits

Comprehensive benefits package including health insurance, retirement plans, and paid time off.

Skills

Required: Bachelor degree in social work, psychology, or related field. Preferred: Experience in working with homeless populations, case management, and supportive housing.

Benefits

Equal opportunity employer. Committed to fostering an inclusive workplace free from discrimination, bias, and harassment.