Housing Case Manager

Position Summary

Provides information, assistance and comprehensive case management services to individuals or families. Assesses needs, develops and monitors implementation of service plans, makes appropriate referrals and serves as a client advocate with other service providers. Service areas could include youth/family/parenting/elder services, employment/training, and emergency/transitional housing. Requires knowledge of related community resources and the laws and regulations specific to the area of service.

Benefits Information

• Medical and Dental insurance options for employees and families
• Vision and Life insurance as well as other auxiliary insurance options
• 403(b) retirement plan with up to 6% matching contribution
• Health Savings Account and Flexible Spending Account options
• 8 hours paid vacation per month during first year of employment
• 8 hours paid sick leave per month
• Eleven paid holidays per year

Essential Job Functions

• Complete the initial interviews with the client and their family to assess the client's eligibility for services.
• Gather relevant and useful data from the client, family, other agencies, and so on to formulate a housing assessment of the client and his or her family.
• Assists customers to access resources via direct assistance and/or referral.
• Act as a liaison between the client and his or her family and all relevant professionals, programs, and informal resources involved in the overall intervention plan to help the client make his or her preferences known and secure the services needed.
• Provide a wide variety of direct assistance including budgeting, basic life skill and landlord mitigation.
• Perform other duties as assigned.