Housing Case Manager A

About the role

HOURS: 40 Weekly minimum, or as necessary to achieve program objectives, tasks, activities, responsibilities, and to effectively document outcome measures and variances. Work Schedule to Include: Monday, Tuesday, Thursday, 8am-5:30pm Friday- 8 am-3pm; and Wednesday; 12–8:30 pm

Responsibilities

• Conduct casework with housing participants to include goal setting, education, personal financial planning, referral to BATP’s victim advocacy program, and other services as necessary
• Aid parent/child with healthy development
• Inquire and report all allegations of child or elder abuse to CPS or APS
• Oversee program participant transportation needs, including reimbursement process for travel to services
• Be knowledgeable of community resources
• Provide structured activities for children, while mothers attend non-residential follow-up services
• Complete HUD regulated inspections as needed
• Prepare and submit monthly purchase request for rental and/or utility assistance for program participants
• Work in partnership with Apartment Managers and Landlords to provide safe, sanitary, and secure living arrangements
• Complete monthly Landlord/Leasing Office calls to ensure continued occupancy while proactively addressing any tenant concerns
• Maintain program participant records
• Maintain strict confidentiality when completing file maintenance and working with collaborative partners
• Review, prepare, and organize participant’s files and database for internal and external monitoring
• Serve as the backup to the Housing Specialist
• Be knowledgeable of program guidelines and be willing to enforce program guidelines when not being followed

Qualifications

• Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
• Some college courses with related experience; 2-year degree in a related field and 4 years’ experience;
• 4-year degree in a related field with 2 years of experience;
• or a master’s degree in a related field and 1 year of experience
• Exhibit a “teamwork” approach
• Sensitivity and knowledge regarding the issues of family violence and sexual assault and, the impact of these crimes on women and children
• Ability to remain calm in crisis situations
• Understand residential programs and dynamics of communal living
• Must be willing to work
• Must have own transportation
• Must have a clean driving record and be insurable
• Must provide proof of and maintain valid personal automobile insurance
• No drivers under the age of 21
• No DUI, reckless driving, suspended license violation
• No more than 2 moving violations in a 3-year period for drivers over the age of 25
• No more than 1 moving violation in a 3-year period for drivers ages 21-25