HOUSING ASSOCIATE- Weekends OVN

About the Role

Catholic Charities Family and Community Services (CCFCS) has been serving the community for over 100 years, walking with people at their most vulnerable and helping them achieve independence. The organization proudly employs people from all backgrounds and seeks individuals who want more than just a job and are passionate about making a meaningful impact.

Responsibilities

• Oversees operation of the residence.
• Conducts intakes for individuals entering the residence.
• Acts as liaison with other community service providers and referral sources.
• Provides information and referral service for telephone inquiries.
• Supervises resident‑prepared meals in the absence of a cook to ensure sanitation and nutritional standards.
• Provides crisis intervention and conflict management to residents.
• Maintains record‑keeping responsibilities, including client census and database system.
• Notifies the Residence Manager of any emergency situations immediately.
• Supports and directs both clients and volunteers engaged in program activities.
• Completes incident reports within one hour of an occurrence, including all pertinent details and proper notifications.
• Documents shift or client observations/activities according to communication log procedures.
• Ensures all clients meet with onsite medical providers to confirm they are free of health risks to others.
• Monitors facility and resident activities to ensure safety and proper location of all residents.
• Conducts hourly rounds, inspections, and overnight visual checks (when on the overnight shift) to verify resident presence.
• Reports serious incidents or violations to the Residence Manager.
• Verifies presence of all clients and completes sign‑in/out sheets accurately.
• Assists the Residence Manager as needed.
• Engages the security system to maintain safety and security of the premises.
• Notifies the Residence Manager, Program Manager, or Department Director upon client discharge.
• Maintains safety, organization, and cleanliness of the residence during the shift.
• Performs laundry, room preparation, and housekeeping tasks when needed.
• Conducts monthly fire drills.
• Carries out emergency procedures to ensure safety of residents and staff when required.
• Participates in agency meetings and trainings.
• Pursues professional development through reading, supervision, in‑service training, conferences, and workshops.
• Supports the Agency’s Mission, Vision, Values, and Strategic Plan, including core competency initiatives such as collaboration, community focus, innovation, entrepreneurship, cultural competence, and diversity.
• Other duties as assigned.

Qualifications

• Education: Associate Degree in Human Services or a related field preferred; equivalent combination of education and experience will be considered.
• Credentials: Valid and clean NYS Driver’s License.
• Experience: Minimum two years in human services, crisis intervention, residential settings, or emergency services. Knowledge of homeless client issues and experience with conflict‑resolution techniques are preferred.

Requirements

• Physical demands: frequent sitting, talking, hearing, standing, walking, typing, and light lifting; required close and distance vision with ability to adjust focus; work environment is usually quiet.
• Compliance: adherence to all applicable federal and state laws and regulations, including confidentiality, privacy, program, billing, and documentation standards; must follow CCFCS’s corporate compliance and ethics program.
• Background check: employment contingent upon successful completion of a background check; CCDOR will consider all background‑check information in accordance with applicable law.

Benefits

• Competitive salary and 403(b) retirement plan.
• Generous time‑off package and work‑life balance.
• Comprehensive benefits package.
• Supportive and collaborative environment.
• Opportunities for growth and development.
• Intrinsic reward of truly making a difference in people’s lives.

Pay

$19.25–$19.75 per hour.

Schedule

Limited part‑time: Saturday–Sunday, 12 am – 8 am.