Houseperson Housekeeping

Responsibilities

• Deliver exceptional service to both our guests and team members at all times.
• Support the upkeep and cleanliness of guest rooms, corridors, housekeeping storage, linen closets, and other assigned areas.
• Ensure all procedures meet our high department and company standards.
• Serve as a proud ambassador for our hotel, helping to create a welcoming and memorable environment for every guest.
• Be knowledgeable of all services, features, and local attractions/activities to anticipate and respond to guest inquiries.
• Demonstrate detail orientation, organization, and flexibility.
• Ensure completion of all general cleaning duties as assigned; check in with supervisor for additional assignments throughout the shift.
• Stock cleaning carts, housekeeping storage, linen closets, and public areas with designated supplies and equipment.
• Maintain complete knowledge of proper maintenance and use of equipment.
• Monitor and maintain safety, cleanliness, sanitation, and organization of:
• Guest rooms
• Corridors
• Housekeeping linen and storage closets
• Public areas
• Tasks include removing trash and linen, wiping down shelves/counters, vacuuming carpets and area rugs, sweeping and waxing floors, and relocating improperly stored items.
• Follow required procedures for handling, cleaning, disposing of, or moving objects/materials and/or cleaning up blood, infectious materials, or bodily fluids according to OSHA Bloodborne Pathogen Standards.
• Provide accurate key control and effective security for all keys, buildings, and vehicles.
• Follow proper procedures to report any damages or maintenance problems.
• Handle lost and found items according to department and company procedures.
• Report to work on time and according to posted schedule.

Qualifications

• A high school diploma or general education degree (GED), or a minimum of six months related experience and/or training, or equivalent combination of education and experience.
• Previous hospitality experience in a Four Diamond quality organization preferred.
• Must be able to understand, speak, read, and write basic English.
• Must be available to work varied shifts and flexible schedules.