Houseperson--Full Time

Responsibilities

• Support the housekeeping team and maintain cleanliness throughout the hotel by completing assigned general cleaning tasks, such as cleaning lobby windows, guest hallways, and floors.
• Inspect and clean various areas, such as guest hallways, staircases, service halls, vents, walls, carpet edges, and vending areas.
• Provide exceptional guest service and play a vital role in creating a positive and enjoyable experience for our guests.
• Complete general cleans according to brand standards, maintaining a high level of cleanliness and presentation throughout the property.
• Carefully wash and distribute clean glasses and coffee mugs to closets, ensuring well-stocked and organized supplies for guest rooms.
• Deliver clean linen to Housekeepers, collect soiled linen for laundry, and ensure a seamless flow of linens for guest rooms and laundering through organized linen management.
• Thoroughly clean vents, walls, and carpet edges, ensuring a fresh and hygienic atmosphere throughout the property.
• Regularly collect and remove amenity baskets, empty chemical bottles, and requested items from guest rooms, contributing to a seamless guest experience.
• Maintain adequate par levels of linen in floor linen rooms, organizing and restocking as needed to support smooth housekeeping operations.
• Prepare cots and other amenities for the next guest's use, ensuring their prompt availability and proper presentation.
• Uphold cleanliness in vending areas, hallways, and corridors, creating a welcoming and pleasant environment for guests.
• Adhere to the maintenance schedule for housekeeping power equipment, ensuring their efficient operation and promptly reporting any issues.
• Regularly empty Housekeepers' trash, maintaining cleanliness and hygiene in guest rooms and public areas.
• Prioritize and promptly deliver special guest requests to provide exceptional service and enhance guest satisfaction.
• Conduct daily cleaning of lobby windows, guest hallways, and floors, creating a welcoming and clean environment for guests.