Houseperson

Responsibilities

• Deliver the highest quality of service to guests, anticipating and exceeding their expectations.
• Restock linen closets, storage rooms, and other designated areas with clean linens and supplies.
• Absorb guest rooms of linens and trash as needed.
• Vacuum and mop hallways, stairwells, and other common areas.
• Maintain a pristine lobby: clean the registration desk, remove fingerprints from glass doors, and vacuum floors.
• Clean and maintain public restrooms, replenishing supplies as necessary.
• Keep the pool area tidy by replenishing supplies, emptying trash, cleaning tables and doors, and checking spa water and bromine levels.
• Clean and organize the exercise room, wiping equipment, mirrors, and glass doors while ensuring trash is removed.
• Perform additional duties as assigned to support the housekeeping team.

Requirements

• A passion for delivering excellent guest service and maintaining high standards of cleanliness.
• Initiative, self-motivation, and a positive, team-oriented attitude.
• Sound judgment and problem-solving skills.
• Completion of required training and certification sign-off.
• Physical ability to lift, carry, or move up to 10 lbs. regularly and up to 25 lbs. occasionally, and stand or move for extended periods.