Houseperson

Job Duties

• Clean and maintain all corridors, vending areas, elevators, and landings and service areas on guest room floors, ensuring the hotel's standards of cleanliness.
• Provide linen supplies for Room Attendants and stock floor closets.
• Deliver and retrieve items requested by guests and Floor Supervisor.
• Review assigned areas and complete general removal of any trash or debris on floors.
• Check assigned floor closets and complete linen requisition to replenish linen supplies.
• Stock linen carts with clean linen and supplies.
• Maintain cleanliness and organization of floor closets; remove the trash, wipe down shelves/counters; sweep and remove non-floor closet items, and transport them to proper storage areas.
• Remove all dirty linen from the assigned Room Attendant's carts and closets and place it in the laundry chute.
• Remove all dirty glasses from assigned Room Attendants' carts and closets. Transport to dish room glass washer and wash glasses. Return clean and capped glasses to floor closets in racks.
• Clean designated areas with proper chemicals, tools, and equipment
• Wipe down all surfaces of vending machines, ice machines, and laundry machines/counters/shelves.
• Ensure that nothing is stored in stairwells.
• Remove stains, scuff marks, and dust from carpets.
• Provide timely delivery of any items requested by guests. Retrieve items from guest rooms and return to proper storage areas.
• Transport guest laundry and dry cleaning to the correct guest rooms.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near-misses, property damage, or loss to management.
• Provides a safe work environment by following all safety and security procedures and rules.
• Maintains a neat, clean, and well-groomed appearance.
• (Specific standards outlined in team member handbook).
• Performs any related duties as requested by the supervisor/manager.
• Assists other Housekeeping Personnel when needed.