Houseperson

About the Role

As a Houseperson for the Hotel Division of Summit Hospitality Group, you hold an essential position responsible for cleaning and maintaining public spaces with a high level of quality and professionalism and ensuring guest satisfaction is maintained. This role requires a sunny disposition, a willingness to assist other associates, great patience, and a devotion to service.

Responsibilities

• Maintain cleanliness of lobby, public restrooms, hallways, stairwells, guest laundry, fitness center, business center, outdoor spaces, parking facilities, offices, etc.
• Perform walk-around property inspections, cleaning with a critical eye to ensure all areas are neat, tidy, and in good working order.
• Assist with guest rooms by stripping beds or removing trash.
• Aid in laundry tasks, including folding linens, stocking carts, and storage areas.
• Set up meeting rooms according to provided layouts as needed.
• Receive and store deliveries.
• Follow proper key control procedures.
• Use all authorized cleaning agents properly and safely.
• Respect all hotel equipment and property, using them with care to avoid unnecessary damage.
• Maintain communication with all departments, including Front Desk, Housekeeping, and Engineering, and assist with guest requests.
• Ensure uniform and personal appearance are clean and professional.
• Maintain a friendly and approachable attitude toward guests and staff.
• Foster a positive work atmosphere by acting and communicating in a manner that promotes collaboration with guests, co-workers, and management.
• Perform all other duties as directed, developed, or assigned.

Requirements

• 1-2 years of experience with name-brand hotel housekeeping preferred.
• Preferred experience as a Houseperson.
• Can-do attitude and willingness to perform assigned work in a cheerful and respectful manner.
• Service-oriented style with professional presentation.
• High energy and attention to detail.
• Teamwork and partnership attitude toward fellow associates and management.
• Flexible work schedule, including availability on weekends and holidays.
• Must have a reliable source of transportation.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Ability to stand, sit, or walk for extended periods.
• Ability to work in temperatures below 32 degrees and above 100 degrees, both indoors and outdoors.

Benefits

• Personal time after 90 days (full-time employees).
• Insurance benefits after 90 days (full-time employees).
• Vacation time after 1 year (full-time employees).

Full and part-time positions available.