Houseperson

About the role

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. The resort is home to award-winning alpine and Nordic skiing at Bretton Woods — the state’s largest ski area which is consistently recognized among the best for snow quality, grooming and service. A famed Donald Ross-designed Golf Course, nature-inspired Spa and year-round Canopy Tour add to our wide variety of world-class activities, adventure and wellness offerings, attracting guests from around the globe all year long.

This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest room attendants refresh rooms for guests who are continuing their stay, as well as thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in.

Responsibilities

• Retrieve soiled linen and garbage from Guest Rooms and Room Attendants carts and/or storage closets to dispose of through the linen chute or dumpsters.
• Maintain hallways, reporting maintenance issues and special cleaning assignments (i.e. carpet cleaning or repainting areas).
• Deliver guest amenities or special requests to guest rooms (i.e. rollaway beds, baby cribs, refrigerators, toothbrushes/toothpaste).
• Complete daily, weekly, monthly, quarterly projects as assigned by Housekeeping Managers/Supervisors.
• Clean stairwells, elevators and hallways free from debris and room service trays.
• Maintain housekeeping supply storeroom by organizing new supplies upon delivery and restock of floors.

Qualifications

• Strong attention to detail
• Strong customer service skills
• Ability and willingness to stand for 8 hours at a time
• Ability and willingness to bend, stretch, reach, and push up to 20 lbs
• Ability and willingness to work a varied schedule which includes working on nights, weekends, and holidays
• Previous experience in housekeeping is strongly preferred