Houseperson

About Us

At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach guided by our values: P.E.A.C.H.

• Passionate – Passionate with the spirit to serve.
• Excellence – Committed to excellence that inspires results.
• Adaptable – Adjust, adapt, and overcome.
• Community – Creators of a collaborative community invested in growth.
• Humble – Humble, trustworthy, and transparent.

Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive.

Responsibilities

• Maintain Cleanliness and Presentation: Ensure the highest standards of cleanliness and aesthetics in common areas, including corridors, lobbies, and public spaces, by performing regular cleaning, vacuuming, dusting, and maintaining the overall appearance.
• Support Housekeeping Operations: Assist the housekeeping team in promptly responding to guest requests for additional supplies, ensuring a well-stocked and organized inventory of items like towels, linens, and amenities.
• Set Up and Break Down: Prepare meeting rooms, event spaces, and public areas for various functions, including arranging furniture, setting up equipment, and swiftly restoring spaces to their original layout post-events.
• Trash and Waste Management: Collect and dispose of trash, maintaining cleanliness in common areas, and ensuring proper disposal in designated areas following established procedures.
• Maintenance Support: Identify and report any maintenance issues or repair needs in common areas to the appropriate department, assisting with minor maintenance tasks when necessary.
• Customer Service: Engage courteously with guests, offering assistance or information when required, and ensuring their needs are met in a friendly and professional manner.

Qualifications

• Experience in a Houseperson or Room Attendant role in a hotel or similar environment preferred.
• Must have attention to detail with the ability to be thorough in your work.
• Must be able to work independently while maintaining timelines.

Skills

Education and experience as outlined in the qualifications section.

Benefits

• Competitive Salary and Bonus: Recognition and rewards for hard work.
• Exciting and Fun Work Environment: Enjoy coming to work every day.
• Top Notch Training and Growth Opportunities: Resources to excel in your career.
• Medical benefits coverage.
• Paid holidays and vacation time.
• 401k Retirement Plan.

Physical Demands

• Must be able to stand for prolonged periods of time.
• Must be able to lift up to 50 pounds.
• Must be able to navigate various departments of the organization’s physical premises.