Houseperson

About the Role

Stocks room-attendant supply and chemical caddies. Assists in the deep cleaning of guest rooms by moving furniture and cleaning specific areas.

Responsibilities

• General cleans guest rooms by moving furniture and cleaning areas such as edging carpets, washing inside windows, checking drapes, scrubbing bathroom floors, inspecting with a black-light, changing shower curtains, and vacuuming.
• Rotates mattresses on a quarterly basis.
• Runs daily room status report.
• Charts all daily activities on progress chart.
• Stocks room attendant guest-supply caddies and chemical caddies.
• Inspects linen closets for excess supplies, including removing excess supplies from room attendant carts and linen closets.
• Collects and washes all glassware by running items in stewarding dishwasher; returns items back to linen closets.
• Regular attendance in conformance with Hilton standards is essential.
• May be required to work varying schedules due to the cyclical nature of the hospitality industry.

Supportive Functions

• Assists in other areas assigned by manager such as lobby attendant, houseperson, supply person, and/or runner due to changes in weather, occupancy, or scheduling.
• Interacts with guests by providing hotel information, instructions, and directions.
• Reports any safety concerns to manager.
• Performs other duties as assigned.