Houseperson

The Grand Hotel Golf Resort & Spa, Autograph Collection, is a legendary destination on Alabama’s Gulf Coast, blending rich Southern tradition with modern luxury across 550 acres of beautiful landscape. As Marriott's Hotel of the Year for the Distinctive Premium Brand, we deliver exceptional guest service and create unforgettable experiences.

About the role

As a Houseperson, you will support the housekeeping team and maintain cleanliness throughout the hotel, playing a key role in delivering a positive and enjoyable guest experience.

Responsibilities

• General Cleaning: Maintain a high level of cleanliness by completing assigned tasks, including cleaning lobby windows, hallways, and floors.
• Linen Management: Deliver clean linen to closets, remove soiled linen from housekeeper carts, and manage the disposal of dirty linen and trash.
• Detail Cleaning: Clean vents, walls, and carpet edges to maintain a fresh, hygienic environment throughout the property.
• Supply Distribution: Ensure well-stocked closets with clean glasses, coffee mugs, and linens for guest rooms.
• Support Housekeeping Operations: Assist housekeepers by managing linen flow and restocking linen rooms as needed.
• Guest Requests: Prioritize special guest requests and ensure timely delivery to enhance the guest experience.
• Public Area Maintenance: Regularly clean vending areas, hallways, and corridors to maintain a welcoming environment for guests.
• Equipment Maintenance: Follow the maintenance schedule for housekeeping equipment and report any issues promptly.
• Trash Removal: Empty housekeeper trash and maintain cleanliness in public areas.

Benefits

• Health, Dental, and Vision Coverage: Comprehensive FSA and HSA plans.
• 401(k) with Company Match: Retirement program with matching contributions.
• Exclusive Discounts: Hotel stays, dining, golf, and retail discounts at PCH properties and worldwide through Marriott.
• Career Growth: Ongoing training and opportunities for professional development within the PCH Hotels & Resorts portfolio.