Houseperson

About the role

Join the DelMonte Hotel Group, a reputable, family-owned business headquartered in Rochester, NY. As an industry leader, DelMonte develops, owns, and operates award-winning properties across five states: New York, Ohio, Pennsylvania, Rhode Island, and Tennessee. We are seeking an experienced and driven Houseperson to play a key role in ensuring our guests experience the highest standards of cleanliness, comfort, and hospitality throughout their stay.

The main objective of the Houseperson is to maintain the cleanliness, organization, and presentation of hotel public areas and support housekeeping operations by ensuring timely delivery of supplies, maintaining facility standards, and assisting with guest service needs. This role supports the overall hotel operation by ensuring public spaces and operational areas meet brand cleanliness standards while providing service in an efficient, courteous, and professional manner in accordance with company guidelines and procedures.

Responsibilities

• Maintain cleanliness, organization, and presentation of hotel public areas.
• Support housekeeping operations by ensuring timely delivery of supplies.
• Maintain facility standards and assist with guest service needs.
• Ensure public spaces and operational areas meet brand cleanliness standards.
• Provide service in an efficient, courteous, and professional manner.

Qualifications

• Attention to detail with a strong work ethic, dependability, and a service-focused attitude.
• Ability to work independently and as part of a team.
• Excellent organizational, time management, and communication skills.
• Willingness to assist both guests and team members to ensure a clean, safe, and welcoming hotel environment.

Benefits

• Competitive pay: $19.00 - $19.25 per hour.
• Comprehensive benefit package including health, dental, vision, and life insurance.
• 401k retirement plan.
• Paid Time Off.
• Hotel room discounts at locations around the globe.
• Discounts on food and beverages.
• Professional development and advancement opportunities.