Housekeeping Turndown Attendant

About the role

The Turndown Attendant is an integral part of the housekeeping team and is responsible for maintaining a comfortable environment in the guest rooms by cleaning and refreshing the room and preparing the room for the guest to sleep in.

Responsibilities

• Cleans guestrooms as assigned by management and in accordance with hotel standards.
• Inspects all rooms (vacant or occupied), checking the standard of cleanliness, missing guest amenities and/or supplies.
• Is given a set number of occupied rooms to clean during a shift.
• Removes used towels and replaces them with clean ones from the Linen Closet.
• Wipes down any wet services in the bathroom.
• Folds any clothing left in the room and places it in an appropriate spot.
• Removes Room Service trays, dishes, and carts to service landings.
• Closes drapes, reduces lighting, turn music on softly and prepares bed.
• Restocks used amenities such as shampoo, lotions, cotton balls, stationery, and pens.
• Prepares unoccupied rooms for turndown for arriving guests.
• Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately.
• Responsible for reporting to the manager the rooms, which do not require service, or which have Privacy signs in assigned area.
• To carry out any other cleaning duties as specified by your manager.

Requirements

• Minimum 1 + year previous experience required in related position; in a luxury hotel setting preferred.
• Knowledge and the ability to operate cleaning equipment.
• A high level of attention to detail.
• Ability to understand and working knowledge of English required and this job requires applicants to have current work authorization in the United States.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.

Skills

• Attention to detail.
• Customer service skills.
• Physical stamina and strength.

Benefits

• Wage is $21.96 per hour.
• Winter Season Lifestyle Benefit Merchant Pass.
• Available 401k participation with company matching program.
• Competitive Benefits: Medical, Dental and Life Insurance.
• Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
• Employee Cafeteria available for meals.

Schedule & Hours

This is a full-time position. A successful candidate will have a flexible schedule with the ability to work morning, afternoon and evening shifts, weekends and holidays.