HOUSEKEEPING TRAINER - BILINGUAL PREFERRED

About the role

Help Us Set the Standard for Exceptional Hospitality! Do you have a passion for housekeeping, a talent for teaching, and a knack for helping others succeed? We’re looking for a Housekeeping Trainer to join our Rooms team and help our associates build the skills and confidence they need to deliver an exceptional guest experience. As a Housekeeping Trainer, you’ll be a coach, mentor, and role model, working closely with Housekeeping leadership to ensure associates understand our standards, have the tools they need to succeed, and consistently deliver clean, comfortable, guest-ready spaces.

Company: Winston Hospitality, Inc. | Location: 21444 World Way Drive, Thackerville, OK 73459

Responsibilities

• Lead new-hire training and orientation for Housekeeping associates.
• Demonstrate proper guestroom and public-area cleaning techniques and hotel standards.
• Train associates on cleaning chemicals, equipment, supplies, safety practices, and department procedures.
• Coach associates on room readiness, productivity expectations, room status, and department systems.
• Provide hands-on coaching and retraining when additional support is needed.
• Train associates on procedures for occupied, vacant, VIP, and specialty rooms.
• Reinforce proper chemical handling, labeling, storage, and SDS procedures.
• Assist with HotSOS and other housekeeping technology and processes.
• Partner with supervisors and inspectors to identify training opportunities based on quality standards, inspections, guest feedback, and productivity.
• Maintain accurate training records and assist with training materials, checklists, and SOPs.
• Support cross-training and department quality initiatives.
• Communicate training progress and performance opportunities to Housekeeping leadership.
• Lead by example through professionalism, accountability, teamwork, and a strong work ethic.

Requirements

• Previous hotel housekeeping experience required.
• Previous training or leadership experience preferred.
• Strong knowledge of hotel housekeeping procedures and cleanliness standards.
• Excellent communication and coaching skills.
• Ability to work effectively with associates of varying experience levels and backgrounds.
• Strong attention to detail and organization.
• Ability to provide constructive feedback in a professional and respectful manner.
• Positive attitude and ability to thrive in a fast-paced hospitality environment.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to bend, stoop, kneel, reach, push, pull, and lift as needed.
• Ability to lift and carry housekeeping supplies and equipment.
• Ability to enter and inspect guestrooms and other areas throughout the property.
• Ability to perform housekeeping tasks when demonstrating procedures.

Pay

$20 - $22 per hour DOE

Schedule

Full Time Shift: First (Day)