Housekeeping Supervisor - Year Round - Full Time

Year Round Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger.

Benefits

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees
• Discounted skiing and riding for friends and family of eligible employees
• Vacation and Sick Time policies for eligible employees
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees
• Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage, covering preventive visits, urgent care visits, free telehealth, limited hospitalization, prescription drug benefits, and free multilingual behavioral health
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees
• Paid parental leave of up to 6 weeks for eligible employees
• Free regional bus pass

About the role

Supervises and supports the housekeeping team at Trappeur's Crossing, ensuring vacation homes and condominiums are clean, well-maintained, and meet high-quality hospitality standards. Oversees daily schedules, staff, supplies, and guest and owner needs.

Responsibilities

• Supervise and monitor housekeepers cleaning private condominiums and homes
• Plan, assign, and adjust daily workloads and schedules to ensure timely completion
• Assist with cleaning, towel changes, and other housekeeping duties as needed
• Inspect completed work to ensure quality meets established standards
• Train, coach, and provide feedback to housekeeping staff
• Respond professionally to guest and owner requests and concerns
• Monitor housekeeping supplies, linens, equipment, and inventory
• Deliver supplies and transport housekeeping teams to and from properties
• Maintain secure key control and protect guest and owner property
• Conduct deep cleans, unit inventories, and maintenance needs assessments
• Perform and oversee common-area cleaning as needed
• Ensure cleaning equipment is maintained and in proper working order
• Communicate with Housekeeping Management regarding daily operations, staffing, and issues
• Drive safely and maintain a valid driver's license and satisfactory driving record
• Ensure adherence to company policies, operating procedures, and safety standards
• Compliance with all company policies and procedures as well as any regulatory requirements
• Other duties as assigned

Requirements

• Previous housekeeping experience preferred
• Ability to read and understand basic written and verbal instructions
• Ability to communicate clearly with staff, guests, and owners in English
• Ability to use sound judgment and solve routine problems
• Valid driver's license and satisfactory driving record meeting company insurance requirements
• Ability to safely operate a vehicle and transport staff and supplies between properties
• Ability to follow company policies, procedures, and safety standards
• Communicate clearly in English, both verbal/non-verbal, and written
• Interact and maintain positive relationships with guests, co-workers, and management consistent with Steamboat Ski and Resort Company's Service Excellence standards

Pay

Steamboat Resort hourly pay range: $22.00 - $23.00 per hour

Physical Requirements

• Minimum 18 years of age
• Regularly lift and move up to 35 lbs
• Regularly stand, walk, reach, bend, stoop, kneel, crouch, climb, and crawl
• Frequently use hands and fingers to handle cleaning supplies, equipment, linens, and other materials
• Perform detailed cleaning requiring close vision
• Work in wet or humid conditions and around cleaning chemicals and fumes
• Occasionally work outdoors in varying weather conditions
• Must be able to communicate clearly with staff in English

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions
• Hazardous Materials/Noise: The noise level in the workplace is usually moderate