Housekeeping Supervisor - Limelight Mammoth

About the role

Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each Limelight hotel is inspired by place, united by purpose, and set in the heart of elevated and unique locations across Colorado (Aspen, Snowmass, Denver, and Boulder), Ketchum, Idaho, Mammoth, California, and Charleston, South Carolina.

The Housekeeping Supervisor helps maintain high levels of cleanliness within guest rooms and public areas through inspection, reporting, and cleaning. This position reports to the Director of Housekeeping.

Responsibilities

• Help train and manage housekeeping staff
• Brief housekeeping staff on events, occupancy of the day, and the cleaning focus of the day
• Provide housekeeping staff with necessary tools to complete cleaning assignments
• Monitor the speed of housekeeping staff to ensure all duties are completed in a timely manner
• Make housekeeping boards with the cleaning focus of the day
• Inspect rooms and public areas for overall cleanliness
• Maintain constant communication with front desk about early arrivals, late departures, and room requests
• Stay abreast of occupancy of the day, departures and arrivals, events, VIP rooms, special requests, and guest reviews
• Assist in cleaning rooms and public areas as needed
• Other duties as assigned

Requirements

• High School Diploma or equivalent required
• 2 years of management experience preferred
• 5 years of housekeeping or cleaning experience preferred

Skills

• Proficient knowledge of industry trends and best practices
• Proficient knowledge in company policies and procedures
• Detailed knowledge of internal processes, workflows, and decision-making protocols
• Proficient knowledge of employee management strategies, performance evaluations, and conflict resolution techniques
• Ability to mediate and resolve conflicts effectively to maintain team cohesion
• Skill in assigning tasks and responsibilities to team members based on their strengths
• Skills in coaching and mentoring team members to help them grow professionally
• Proficiency in planning, managing, and executing projects within scope and deadlines
• Ability to handle difficult customer interactions and ensure high levels of satisfaction
• Ability to manage multiple priorities and projects simultaneously without sacrificing quality
• Ability to communicate in English and Spanish

Work Environment & Physical Demands

• Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend for extended periods of time
• Regularly work in adverse conditions and required to use protective equipment to prevent exposure to hazardous materials
• Work in an office environment and may be required to walk on slippery and uneven surfaces
• Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance

Benefits

• Health, Dental and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Other company perks

Enrollment dates differ across the various programs.