Housekeeping Supervisor IV

Responsibilities

• Plan daily work assignments and help set team priorities
• Supervise housekeeping staff across multiple shifts
• Train, coach, and support team members
• Provide orientation for new employees and refresher training for current staff
• Communicate clearly with staff about assignments, expectations, and department goals
• Work with administration on department needs, employee concerns, and operational challenges
• Monitor cleaning quality and partner with infection control, nursing, facilities, and other departments as needed
• Help manage room turnover priorities and communicate delays or urgent needs
• Cook with the linen supplier and review service records and invoices
• Order supplies, help maintain equipment, and support vendor coordination
• Aid with schedules, staffing coverage, timecards, and daily shift operations
• Participate on safety and infection control committees as assigned
• Help maintain a respectful, service-focused environment that supports the needs of the facility and community

Requirements

• High school diploma or GED
• Five+ (5+) years of supervisory or team leadership experience in housekeeping, environmental services, hospitality, facilities support, or a related field
• Ability to organize staff, manage daily operations, and support a busy service environment
• Willingness to complete required supervisor and infection prevention training during onboarding
• Experience in a healthcare or hospital setting
• Knowledge of healthcare cleaning and disinfection practices, including isolation and terminal cleaning
• Familiarity with inspections, audits, or quality improvement efforts
• Relevant environmental services, infection prevention, or healthcare support training

Qualifications

• Associate’s degree in management, hospitality, or a related field, or comparable military/technical leadership plus 2+ years of experience
• CHEST (Certified Health Care Environmental Services Technician)
• CHESP (Certified Health Care Environmental Services Professional)
• CMIP (Certificate of Mastery in Infection Prevention)

Benefits

• Competitive compensation
• Extraordinary benefits package including health, dental and vision insurance, 401K with company matching
• Paid holidays, paid vacation, paid sick leave and more