Housekeeping Supervisor - InterContinental Indianapolis

About the role

This position is responsible for overseeing the day-to-day operation of the housekeeping department, providing supervision of the housekeeping staff under guidance of our Executive Housekeeper.

Responsibilities

• Controls, monitors and communicates room status with front desk.
• Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed.
• Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.
• Inspects, monitors and maintains level of cleanliness in rooms, storage areas, laundry, restrooms and public areas as assigned.
• Enforces standard procedures for the acceptance, security and return of guest lost and found items.
• Assists in conducting inventories of uniforms, linen, supplies and equipment as required and orders and receives supplies to maintain adequate inventory levels.
• Provide ongoing training to Room Attendants, Public Area Attendants, and Housepersons.
• Assist in cost control and payroll

Requirements

• High school education, GED, or equivalent experience.
• Minimum 2-3 years of experience working in housekeeping is required in a high-volume hotel, conference center or resort with at least one of those in a supervisory role.