Housekeeping Supervisor H2B Visa Only

Major Responsibilities

• Ensure that each Member and guest receives outstanding service in a friendly environment which includes greeting and acknowledging every Member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service.
• Empowered to guarantee total Member satisfaction, display hospitality and professionalism to our Members at all times, take pride in representing Yellowstone Club professionally with our Members and guests and assure that all transactions are handled in a legal and ethical manner.
• Understand and apply all property safety and security procedures to maintain a secure and safe environment for team members, Members, and guests at all times. In the event of an accident or emergency, seek medical attention if necessary and contact the Assistant General Manager or Human Resources immediately.
• Maintain a favorable working relationship with all Yellowstone Club team members to foster and promote a positive working environment.

Essential Job Functions

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties and Responsibilities

• Provide training, coaching and counseling to all housekeeping employees
• Follow established policies and practice for the Housekeeping department and Residential Services division
• Clean private homes at a level that meets the highest standards in the Hospitality industry
• Oversee staff to ensure crews are utilizing department practices for consistency
• Conduct regular inspections of the homes with a critical eye to ensure adherence to our cleanliness and operating standards while maintaining owner preferences
• Aid the Housekeeping Managers with supervising the daily operations of the Housekeeping department
• Converse with the Membership and guests in a hospitable and professional manner

Position Requirements

• A high school diploma, GED, vocational training or job-related courses; 3 months of experience as a housekeeper
• A Valid Driver License