Housekeeping Supervisor, (Full Time)

Job Summary

The Housekeeping Supervisor oversees the daily operations of the housekeeping department to ensure a clean, orderly, and attractive environment in all guest rooms, public areas, and back-of-house spaces. This role involves managing housekeeping staff, monitoring quality standards, handling inventory, and ensuring adherence to safety and sanitation guidelines.

Key Responsibilities

• Supervise and coordinate the activities of housekeeping staff to ensure high standards of cleanliness and service.
• Inspect guest rooms, public areas, and back-of-house spaces to ensure standards are met.
• Assign duties and tasks to housekeeping staff and maintain work schedules.
• Train new employees on cleaning procedures, safety practices, and company policies.
• Ensure that housekeeping supplies and equipment are properly maintained and stocked.
• Address and resolve guest complaints or concerns related to housekeeping services.
• Maintain records related to room occupancy, inspections, and inventory.
• Coordinate with the front office and other departments to ensure timely room readiness.

Qualifications

• A high school diploma or equivalent.
• Additional certification in hospitality or housekeeping is a plus.
• Proven experience in housekeeping, preferably in a supervisory role.
• Strong leadership and organizational skills.
• Ability to train and motivate staff.
• Good communication and interpersonal skills.
• Attention to detail and commitment to high standards.
• Knowledge of cleaning chemicals and supplies, and safe handling practices.
• Ability to work flexible hours, including weekends and holidays.