Housekeeping Supervisor

Your Role

As a Housekeeping Supervisor, you'll be at the heart of our hotel's cleanliness and efficiency. Your responsibilities will include:

• Lead and assist in managing the daily operations of the Housekeeping Department, ensuring smooth operations in the absence of the Housekeeping Manager.
• Conduct routine inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and hotel/brand standards are met.
• Assist in overseeing housekeeping staff, including scheduling and payroll according to business forecasts and budget guidelines.
• Manage inventory and order housekeeping supplies, ensuring proper stock levels and minimizing waste, and assist in processing invoices and purchase orders.
• Support with the preparation of departmental budgets and financial plans.
• Hands-on assistance with cleaning during peak periods as well as deep cleaning projects.
• Supervise deep cleaning projects and assist during high-demand periods.
• Ensure compliance with all hotel policies, safety protocols, and house rules.
• Address guest requests, complaints, and emergencies with attentiveness and efficiency.
• Maintain cleanliness and sanitization standards and protocols.
• Affirmative action statement: The House at the Pier Pismo Beach, Curio Collection by Hilton is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, gender, national origin, age, religion, disability, veteran status, sexual orientation, gender identity, or any characteristic protected by law.

What We’re Looking For

• 2+ years of progressive housekeeping experience in a hotel or similar setting.
• Supervisory experience is preferred.
• A high school diploma or equivalent is required; a 2 to 4-year college degree is preferred.