Housekeeping Supervisor

Responsibilities

• Train, supervise, and evaluate housekeeping staff to ensure high standards of cleanliness, service, and efficiency.
• Provide coaching and feedback, promote teamwork and professionalism, and prepare performance documentation for the General Manager.
• Inspect VIP rooms, guest rooms, corridors, stairwells, lobby, banquet spaces, public restrooms, walkways, and all public areas to ensure cleanliness and presentation standards are met.
• Ensure all assigned tasks are completed efficiently within the shift and prepare PM room status reports as needed.
• Identify and report maintenance needs throughout the resort to ensure a safe and well-maintained environment.
• Promptly communicate emergency maintenance issues to the maintenance team for immediate attention.
• Maintain accurate inventory and order linens, supplies, uniforms, and other materials to support smooth housekeeping operations.
• Manage the Lost and Found program to ensure guest items are properly logged, stored, and returned.

Requirements

• Must pass background check.
• Ability to provide friendly, professional service and contribute to a positive guest experience.
• Ability to work a flexible schedule, including weekends and holidays as needed.
• Physical ability to stand, walk, bend, lift, and perform repetitive tasks throughout the shift.
• Previous housekeeping or hospitality experience preferred but not required (training provided).
• Able to work independently and manage time efficiently to meet daily room assignments.

Benefits

• Competitive Wages
• Performance-Based Career Growth
• Employee Dining Discounts
• Equal Employment Opportunity

Required Skills

• Cleaning
• Work Ethic
• Communication
• Customer Service
• Time Management
• Ability to work under pressure
• Ability to work independently
• Attention to Detail