Housekeeping Supervisor

Our Commitment

Palm House is dedicated to building and maintaining a workplace that:

• Welcome individuals from diverse backgrounds and experiences.
• Promote a culture of dignity, respect, and belonging.
• Provide equal opportunities for recruitment, development, promotion, and career advancement.
• Encourage open communication, collaboration, and mutual respect.
• Maintain a work environment free from discrimination, harassment, and retaliation.
• Invest in learning, leadership development, and continuous professional growth.

Our People

Our team reflects the diverse communities we serve. We value the unique perspectives each individual brings and believe that an inclusive workforce enables us to deliver thoughtful, personalized, and authentic hospitality.

Equal Employment Opportunity

We are committed to making employment decisions based on qualifications, performance, and business needs. We do not discriminate on the basis of race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

Learning & Development

• Leadership development
• Respectful workplace practices
• Guest service excellence
• Professional growth and career advancement
• A culture of collaboration and accountability

Our Promise

Our commitment to diversity, equity, and inclusion extends beyond employment. It is reflected in how we welcome guests, support our colleagues, engage with our community, and uphold the values that define Palm House.

Position Overview

The Housekeeping Supervisor oversees daily operations of the housekeeping team, ensuring all guest rooms and public areas meet Palm House standards. This position requires leadership, organizational skills, and a focus on efficiency and quality.

Key Responsibilities

• Supervise and coordinate the housekeeping team daily.
• Inspect guest rooms and public areas to ensure cleanliness and presentation standards are met.
• Train and mentor housekeeping staff.
• Manage scheduling, attendance, and task assignments for housekeeping team.
• Maintain inventory and order supplies as needed.
• Communicate maintenance or guest issues to management promptly.
• Enforce safety, sanitation, and chemical handling protocols.
• Address guest complaints or special requests professionally.
• Other duties as assigned.

Qualifications

• Minimum 2–3 years supervisory experience in housekeeping.
• Strong leadership, communication, and organizational skills.
• Must be available full-time, including weekends, evenings, and holidays.

Physical Requirements

• Standing, walking, bending, and lifting up to 50 lbs.
• Ability to oversee team operations in multiple areas.

Work Environment

Guest rooms, public areas, and team coordination in a hotel environment.

Grooming Standards

Maintain clean, professional attire and appearance.