Housekeeping Supervisor

About the role

The staff at Cedar House is passionate and dedicated to improving the lives of those suffering from substance use disorders. They have uncompromising integrity and the ability to maintain the strictest confidentiality. We are a high energy, enthusiastic, respectful team who values the ideas and opinions of others.

Responsibilities

• Supervises the following positions: Housekeeping and Laundry.
• Improve staff development through recommendations for training seminars and education.
• Complete performance evaluations as needed for all direct reports.
• Responsible for scheduling all staff, including approval of time off/vacation requests.
• Ensure all staff are properly trained and orientated to job responsibilities as well as policies and procedures.
• Maintain records of Verbal Coaching, Corrective Action Plans, and Performance Improvement Plans.
• Inspect client rooms, offices, public areas, and facilities for cleanliness and quality standards.
• Supervise laundry operations and linen ordering.
• Train new employees on cleaning procedures and safety practices.
• Monitor inventory levels and order cleaning supplies as needed.
• Ensure compliance with health, safety, and sanitation regulations.
• Handle client/staff complaints related to housekeeping services.
• Prepare reports on housekeeping operations and staff performance.
• Assign tasks and monitor job efficiency.
• Facilitate and document monthly departmental meetings.

Requirements

• 1-3 years of housekeeping experience.
• Previous supervisory or team leadership experience preferred.
• Experience in hotels, resorts, healthcare facilities, or commercial cleaning operations is an advantage.
• Completed twelve years of education or have a GED.
• Hospitality, hotel management, or related coursework preferred.
• Complete continuing education and trainings as required by Cedar House, County, and State mandates.
• Maintain current CPR/First Aid/AED certification.

Skills

• Resourcefulness, creativity, and strong problem-solving skills.
• Ability to enforce all house rules and regulations.
• Maintain a professional demeanor at all times.
• Ability to address stressful situations calmly and communicate positively.
• Uncompromising integrity and ability to maintain strict confidentiality.
• Champion the mission, culture, and objectives of the organization.
• Demonstrate value and respect for all employees.
• High energy and enthusiasm.
• Effective team player.
• Value the ideas and opinions of others and routinely collect input for decision-making.
• Strong leadership and team management skills.
• Knowledge of cleaning procedures, chemicals, and equipment.
• Ability to train, coach, and motivate employees.
• Excellent attention to detail.
• Time management and organizational skills.
• Good verbal and written communication skills.
• Problem-solving and conflict-resolution abilities.
• Basic computer skills for scheduling, reporting, and inventory tracking.

Physical Requirements

The physical requirements described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Must be able to remain in a stationary position 20% of the time.
• Move around company property to perform required tasks.
• Effectively operate, prepare, inspect, and use company equipment.
• Climb up or down a ladder or equipment and position themselves to maintain and move necessary items.
• Communicate information and ideas clearly so that others can understand.
• Observe details at close range.
• Occasionally move boxes weighing up to 50 pounds.
• May need to work around or be exposed to outdoor weather conditions.

Working Environment

The work environment characteristics described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Not exposed to weather conditions.
• The noise level in the work environment is usually moderate.

Pay

$26.50 per hour.

Benefits

• Medical, Dental, Vision, and Life Insurance.
• 403b Retirement Plan with company match at $1:$1 up to 6% of annual salary.
• Employee Assistance Plan.
• Vacation: 2 weeks accrued per year initially, then incrementally more with longevity.
• Sick Leave: 48 hours.
• 12 paid holidays per year.