Housekeeping Supervisor

About the role

The Housekeeping Supervisor at The Greenleigh River Oaks will oversee daily housekeeping operations, supervise and support the Housekeeping team, and ensure all guest spaces meet the highest standards of cleanliness, comfort, and presentation.

Responsibilities

• Oversee daily housekeeping operations including guest rooms, public areas, and back-of-house spaces
• Supervise, train, and support Housekeeping team members including Room Attendants, Housepersons, and Public Area Attendants
• Ensure all spaces meet The Greenleigh’s standards for cleanliness, organization, and presentation
• Conduct regular inspections of guest rooms and public areas to ensure quality and consistency
• Manage team scheduling to meet operational needs and occupancy levels
• Maintain inventory of linens, supplies, and equipment; ensure proper stock levels
• Maintain open communication with Front Office, Engineering, and other departments
• Monitor productivity, labor costs, and departmental efficiency
• Address guest requests and resolve concerns promptly and professionally
• Ensure compliance with safety standards, cleaning procedures, and company policies
• Support onboarding, training, and development of housekeeping team members

Requirements

• Prior experience in housekeeping or hotel operations required
• Previous supervisory or management experience preferred
• Strong understanding of housekeeping operations and cleaning standards
• Excellent leadership and team development skills
• Strong organizational skills and attention to detail
• Able to work in a fast-paced, high-volume environment
• Effective communication and problem-solving skills
• Professional, service-oriented demeanor
• Able to work flexible hours including weekends and holidays

Qualifications

• High school diploma or equivalent
• Valid driver’s license
• Ability to lift up to 50 pounds
• Knowledge of cleaning products and techniques

Skills

• Leadership and team development
• Organizational skills
• Attention to detail
• Communication and problem-solving
• Flexibility and adaptability

Benefits

As part of the Makeready collection, we offer a variety of thoughtful benefits and perks for eligible team members, including:

• Accommodating PTO/PTO exchange
• Medical/dental/vision benefits
• Maternity/paternity leave
• Pet insurance
• Company-matched dependent care & 401k
• Student loan repayment program
• A wide range of additional ancillary benefits

Pay

Competitive compensation package based on experience and qualifications.

Schedule

Flexible schedule to accommodate the needs of the position and the team.