Housekeeping Supervisor
Heritage Manor Care · Carmichael, CA · 7 mo ago
ManagementFull-time
Mission
We are a skilled nursing facility with sub-acute looking for dynamic associates to join our clinical team and provide our guests with a care experience that will change their lives!
About the role
The Housekeeping Supervisor will oversee the work activities of a team of housekeepers to ensure clean, orderly, and attractive rooms including assigning duties, inspecting work and investigating complaints regarding housekeeping service.
Responsibilities
- Track deep clean check lists to insure completeness
- Monitor team members’ performance, provide any training requirements
- Act as role model to the Housekeeping team, demonstrating best practice at all times
- Obtain list of rooms to be cleaned immediately and list of prospective checkouts or discharges to prepare work assignments
- Assign housekeeping leads their duties and inspect work for conformance to prescribed standards of cleanliness, assuring team work and coordination of efforts among staff in accomplishing tasks
- Identify measures or indicators of system performance and the actions needed to improve or correct performance relative to the goals of the system
- Monitor and control inventory stock to ensure adequate supplies
- Train new employees and make sure they use the equipment and materials properly
- Motivate, develop, and direct people as they work identifying the best people for the job
- Organize, plan and prioritize work. Develop specific goals and plans to prioritize, organize and accomplish your work
- Cookordinate work activities among departments
- Provide guidance and direction to subordinates, including setting performance standards and monitoring performance
- Investigate complaints regarding housekeeping service and equipment, analyzing information and evaluating results to choose the best solution and solve problems; bring solution to Manager of Maintenance
- Identify the developmental needs of staff and coach, mentor, or otherwise help staff to improve their knowledge or skills
- Perform day-to-day administrative tasks such as maintaining information files and processing paperwork
- Make recommendations to improve service and ensure more efficient operation
- Step in for other housekeeping staff as needed
- Attend staff meetings as needed
Requirements
This position requires the following qualifications: