Housekeeping Supervisor

About the role

The Astor Crowne Plaza New Orleans is located where Canal Street meets Bourbon Street, offering luxurious accommodations in the vibrant French Quarter. The hotel features amenities such as complimentary Wi-Fi, flat-screen HD TVs, a seasonal outdoor swimming pool, an acclaimed restaurant, and a state-of-the-art fitness center. Guests can enjoy a variety of cultural and entertainment options nearby.

Responsibilities

• Supervise the housekeeping staff, providing open communication, training, coaching, and counseling.
• Ensure compliance with health/sanitation standards and regulations to maintain a high level of cleanliness and guest satisfaction.
• Issue assignments to staff, review special requests, and ensure a smooth flow of the housekeeping operation.
• Respond to guest requests, concerns, and problems to ensure guest satisfaction.
• Implement emergency training and procedures to protect the hotel, guests, staff, and company assets.
• Comply with attendance rules and be available to work on a regular basis.

Requirements

• Housekeeping experience preferred.
• Ability to lift and move up to 100 lbs. with or without reasonable accommodation.
• Effective verbal and written communication skills, adaptable to different audiences.

Qualifications

• Bi-lingual a plus.

Skills

• Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs. with or without reasonable accommodation.
• Ability to move throughout the building, bend, stoop, and reach to assist other staff members.
• Effective verbal and written communication skills.
• Adaptability in communication style to suit different audiences.

Benefits

• Medical and Dental programs through Anthem Blue Cross Blue Shield.
• Vision insurance programs through EyeMed.
• Vacation, Sick and Holiday programs.
• Pet insurance through the ASPCA.
• 401(k) Savings Plan with matching funds.
• Discounts through the 'YouDecide' and Hotel Room Discount programs.

Pay

No specific pay information provided.

Schedule

No specific schedule information provided.