Housekeeping Supervisor

Pay

$21

About the role

The Housekeeping Supervisor at Great Wolf Lodge brings joy to families by driving efficiency and effectiveness in the Housekeeping department. This role is crucial for selecting, training, staffing, and coaching front line staff to ensure guest experience standards.

Responsibilities

• Leads and mentors housekeeping staff to meet or exceed cleanliness standards and operational efficiencies.
• Ensures timely turnover of all vacant and clean rooms; verifies stayovers, reports early checkouts, and communicates issues and discrepancies with front office.
• Provides coaching, encouragement, and recognition to housekeeping staff.
• Understands and champions Great Wolf policies and procedures, collaborating with Housekeeping leadership in performance management.
• Schedules staff, manages labor, and forecasts needs.
• Develops and executes training programs for new hires and ongoing training for housekeeping staff.
• Schedules daily assignments, projects, and optimizes staff to ensure lodge cleanliness and performance.
• Calls daily stand-up meetings with room attendants and house attendants to prioritize the day and facilitate feedback.
• Escalates pack feedback to leadership.
• Inspects guest rooms for cleanliness, damage, supply levels, maintenance issues, and temperature control; reviews results with room attendants; coaches and drives performance improvement.
• Ensures linen storage rooms, trash rooms, and housekeeping carts are clean, organized, and properly inventoried for the next day's activities; promotes safety standards.
• Supervises staff and area to ensure compliance with resort standards, managing time and attendance.
• Participates in recruitment and selection processes for the housekeeping department.
• Assists with regular team meetings and engagement activities for pack members.
• Schedules deep cleans and carpet care based on bi-annual schedules and guest comments.

Requirements

• High school diploma or equivalent experience.
• At least 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position.
• Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position