Housekeeping Supervisor

About the role

The Housekeeping Supervisor at The Verve Hotel - Boston Natick plays a key role in ensuring the highest standards of cleanliness and guest satisfaction throughout the hotel.

Responsibilities

• Supervise and coordinate housekeeping staff to ensure assigned areas are cleaned to company standards.
• Train, motivate, and evaluate housekeeping team members.
• Manage scheduling and daily assignments to maintain operational efficiency.
• Inspect guest rooms, public areas, and back-of-house spaces for cleanliness and maintenance issues.
• Maintain inventory of cleaning supplies and linens, and coordinate with purchasing as needed.
• Respond promptly and professionally to guest requests and concerns related to housekeeping.
• Enforce health and safety standards and follow hotel policies and procedures.

Requirements

• Minimum of 2 years housekeeping supervisory experience in a hotel or hospitality environment preferred.
• Strong leadership and communication skills.
• Ability to work a flexible schedule, including weekends and holidays as needed.
• Attention to detail and ability to maintain high standards of cleanliness.
• Basic computer skills for record-keeping and scheduling.
• Physical ability to perform tasks involving standing, bending, and lifting for extended periods.

Benefits

• Competitive pay of $20.00 - $20.00 per hour, paid bi-weekly.
• Opportunity to work in a growing hotel with a dynamic team.
• Employee discounts on hotel services and amenities.
• Medical, Dental and Vision Insurance.
• Supplemental Insurance (Optional).
• 401(K) retirement plan.
• Personal and Vacation time.
• Free employee lunch.
• Free employee parking.