Housekeeping Supervisor

About the role

Crescent Hotels & Resorts invites you to join the Housekeeping Supervisor team at the Remi Hotel, part of the Autograph Collection. Located in downtown Scottsdale's Entertainment District, the Remi Hotel offers a unique blend of classic and modern design, complemented by a diverse array of dining options and a vibrant nightlife scene.

Responsibilities

• Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and heart of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issue assignments to team members reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns and problems to ensure guest satisfaction.
• Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
• Comply with attendance rules and be available to work on a regular basis.
• Clean guestrooms when necessary.
• Perform any other job related duties as assigned.

Requirements

• One year experience in housekeeping leadership role preferred.
• Mariariott brand, service, and systems knowledge are highly preferred.
• Ability to communicate in English.
• Spanish speaking is a plus.
• Available to work flexible schedule on a regular basis.

Qualifications

• High school diploma or equivalent.
• Valid driver's license.
• Passing score on a background check.

Skills

• Strong leadership and supervisory skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of hotel operations and safety protocols.

Benefits

• Exceptional benefit plan for eligible associates and your family members.
• 401K matching program for eligible associates.
• Discounts at our Crescent managed properties in North America for you and your family members.
• Discounts at Marriott properties worldwide for you and your family members.

Pay

Compensation details are commensurate with experience.

Schedule

Flexible schedule on a regular basis.