Housekeeping Runner

About the role

Opportunity: Housekeeping Runner Fulfill and deliver all guest’s requests with the proper presentation. Potential Career Path Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Responsibilities

• Report Housekeeping Office and PBX team at start of shift.
• Fulfill and deliver guest requests with the proper presentation.
• Inventory and maintain cleanliness of all linen closets and empty trash.
• Resupply guest room supplies in the linen closet daily.
• Offer assistance to guest when requested or needed.
• Report any maintenance deficiencies to housekeeping.
• Employ proper use and maintenance of equipment and supplies.
• Make sure all storage closets are clean and neat daily.
• Respond appropriately to any hotel emergency or safety situation.
• Pick up and deliver guest request items in a timely manner and calling them in as complete once they have been delivered.
• Report to work as scheduled, in proper uniform, and following company appearance standards.
• Collect trash from various areas throughout the property and take it to the designated area.
• Consistently maintain a positive, friendly, helpful attitude that ensures a positive guest experience.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Other duties as assigned by management.

Requirements

• Must be able to communicate in written and verbal form in English.
• Excellent organizational skills

Work Environment and Context

• Frequently standing up and moving around the resort for extended period of time during the shift
• Must be able to lift 50 lbs.