Housekeeping Room Inspector Brookline, MA
Claremont Companies · Brookline, MA · 1 mo ago
On-siteArt & CreativeFull-time
About the role
The Housekeeping Room Inspector will be responsible for maintaining guestrooms, working areas, and the hotel premises in general in a clean and orderly manner. Also, coordinating daily housekeeping operations and maintaining the housekeeping operating standards. On a time-to-time basis may also be required to assist the Executive Housekeeper in various activities.
Responsibilities
- Supervising room attendants to deliver excellent guest satisfaction and experience
- Responsible for smooth operation of the room assignments
- Daily allocation of rooms and deep cleaning tasks to team members
- Cleanliness of guest rooms, corridors and heart of the house area of the building
- Check the occupied and departure rooms, giving special attention to guest needs
- Ensure that the entire operation is performed as per hotel/brand and company standards
- Manage guest requests, including VIP amenities and communicating them to the relevant team members
- Routine inspection of guest bedrooms to ensure they meet standards
- Aware of all room categories and amenities
- Achieve positive outcomes from guest queries in a timely and efficient manner
- Carry out lost and found procedures
- Report on maintenance issues to Maintenance/Engineering Department
- Represent the needs of the team to others in the hotel
- Comply with hotel security, fire regulations and all health and safety legislation
- Assist other departments wherever necessary and maintain good working relationships
Requirements
- 1 year experience as Room Attendant
- Flexible schedule
Physical requirements
- Must be able to bend, lift and carry up to 50 lbs
- Must be able to stand and walk 8 hours or longer in duration
Benefits
- Competitive Wages
- Medical, Dental and Vision Insurance
- Flexible Spending Account
- FSA Dependent Care
- Long Term Disability
- Group Term Life Insurance
- 401(k) retirement plan with Employer Match
- Vacation and Holiday Pay
- Sick Pay
- Employee Assistance Program
- Tuition Reimbursement