Housekeeping Room Attendant - Wendover

About the role

The Room Attendant is responsible for cleaning guest rooms as assigned, ensuring both hotels established standards of cleanliness. They also report any maintenance deficiencies and handle guest's requests or complaints. Ensuring the confidentiality and security of all guest rooms is a key responsibility.

Responsibilities

• Follow all company and department policies and procedures and Maverick Cleaning and Sanitation Guidelines.
• Clean assigned guest rooms by priority according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms and removing trash.
• Replace all linen and replenish all bathroom supplies and room amenities.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
• Transport cart with cleaning supplies, amenities, and linens to assigned guest room and position securely.
• Communicate with guests in a professional and friendly manner. Handle guest complaints, ensuring guest satisfaction.
• Ensure security of guest rooms and privacy of guests; turn over any lost and found items from guest rooms to supervisor.
• Inspect rooms for safety hazards and for the operating condition of equipment. Report any damages or maintenance problems to Housekeeping Supervisor.
• Perform rotation cleaning duties as required.
• Maintain knowledge of hotel fire and emergency procedures.
• Adhere to Lost and Found policy including key control.
• Perform related and/or other duties as required.

Requirements

• Previous Housekeeping experience and knowledge that includes: High school education or equivalent experience.
• Experience in hospitality industry in similar position desired.
• Exceptional guest service skills required.
• Must be able to work in a standing position for long periods of time (up to 8 hours).
• Knowledge of proper chemical handling.
• Detail oriented and self-motivated to complete all tasks with little or no supervision.
• Must be punctual and have regular and reliable attendance.
• Able to communicate effectively at all times, with all levels of employees and guests.
• Able to follow all of Maverick Gaming standards policies and procedures.
• Able to communicate effectively in English.
• Able to grasp, bend, and stoop; push or pull heavy loads weighing up to 100 lbs.

Qualifications

• Team Members Will Enjoy:
• Paid Time Off
• Flexible schedules
• Medical, Vision, and Dental insurance
• Short-Term/Long-term Disability Insurance
• Education Reimbursement up to $5,250 annually
• 401k plan
• Employee meal discount program
• And more!

Skills

• High school education or equivalent experience.
• Experience in hospitality industry in similar position desired.
• Exceptional guest service skills.
• Standing for long periods of time (up to 8 hours).
• Knowledge of proper chemical handling.
• Detail oriented and self-motivated.
• Punctual and reliable attendance.
• Effective communication skills.
• Ability to follow policies and procedures.

Benefits

• Paid Time Off
• Flexible schedules
• Medical, Vision, and Dental insurance
• Short-Term/Long-term Disability Insurance
• Education Reimbursement up to $5,250 annually
• 401k plan
• Employee meal discount program
• And more!

Pay

$13/hr

Schedule

Flexible schedule