Jobs · Management · California

Housekeeping Room Attendant

Pacific Palms Resort · City of Industry, CA · 1 wk ago
ManagementInternship

Responsibilities

  • Adhere to PPR standards of cleanliness in all assigned guest rooms.
  • Clean up to 16 rooms within an 8-hour shift, ensuring compliance with PPR cleaning standards.
  • Maintain beds to standard and ensure dust ruffles and duvets are spotless.
  • Ensure all guest rooms have the appropriate number of towels and amenities as outlined in PPR policy and procedure.
  • Report all maintenance issues and grouting issues in guest room bathrooms.
  • Maintain accurate reporting of guest room status on room assignment sheets and report any discrepancies to the supervisor.
  • Keep a clean and organized Housekeeping Cart and caddy.
  • Report all lost and found items immediately and ensure they are clearly marked with all pertinent information.
  • Deep clean and perform special projects as assigned on a daily and weekly basis.
  • Maintain guest room hallways by vacuuming and dusting.
  • Work in various sections as assigned by the supervisor.
  • Support the supervisor and manager in completing checklists and special projects.
  • Aid in the training process as needed.
  • Spot and report carpets needing cleaning to the supervisor.

Qualifications

  • Excellent customer service skills.
  • Ability to multitask and flexibility under pressure.
  • Basic knowledge of cleaning products and equipment.
  • High School Diploma or GED equivalent.

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